Wanted to update you guys. The issue was a faulty stepper motor in the AMS. After working with support, testing continuity, voltage, sensors, etc, they narrowed it down to the feeder motor in the ams. Motor wine. Needless to say they replacee the feeder stepper motor in the ams and it works perfectly now. There was no jam. No blockage what so ever. I explained that in the original post :p.