Ams valve not connected even after following wiki instructions

Bambu Lab AMS Troubleshooting
1

Hi everyone!

Yesterday, suddenly my ams HT says the valve is not connected when drying. I was surprised since I had never moved those pins, but i followed the wiki instructions, and tried drying and the printer shows again this message

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Also, I have noticed that with that issue the ams doesn’t heat up.

What can I do?

(@SupportAssistant )

2

The QR code goes to a prettt indepth wiki article on how to diagnose and fix the issue, have you gone through that?

3

Yes, I did it this morning, reconnected it, tried to dry and it still has the issue