Hi.
I ordered two AMS systems and one was missing the filament buffer. I contacted support almost a week ago and still waiting for a replay. Is there any other way to contact support? Phone number? This is painfully slow
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There is live online support but do be aware of what time zone you are in as the window it is available is
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Yeah, haven’t been able to get Live Chat when someone is there.
I did, coincidentally, get a reply after making this post. 
They asked for another picture. These seems way to difficult to get a part that is missing,.
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Did they ever send you the missing filament buffer? I’m having that issue currently and support is basically non-existent.
Yes. It eventually showed up.
Appreciate the response. Another question, if you don’t mind. Did support speak with you and send it to you separately or did it show up in one of your anticipated packages?
I never actually spoke to a person. I might have gotten a response to my ticket? I don’t really remember it was so long ago.
Understandable, thanks again for the reply!