Any other way to contact Bambu Support?

[JonRaymond]

There is live online support but do be aware of what time zone you are in as the window it is available is

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We understand your concerns and prioritize your satisfaction. Our goal is to provide exceptional after-sales support. Contact us via Live Chat to get immediate assistance related to questions about orders, product questions, account issues, pre-sale, etc. For questions related to Technical Support issues, please open a Technical Support Ticket and provide detailed information about the problem including the printer log, pictures or videos showing the issue and any other information that can be…