I’ll tell my sob story…
My AMS has been on order since 12/20/24… Estimated ship date at time of order was 12/25/2024.
A shipping label was created, but no progress beyond that.
I’ve done many requests for an estimated ship date, or at least confirmation that they got the request for the update. Absolutely nothing.
Here’s a link on the forum before I found this thread:
I don’t see how anyone can defend support not even acknowledging receipt of a request for an order status update. For all I know, they aren’t getting the requests, or maybe they are just ignoring them intentionallh.