philch
June 29, 2025, 4:03pm
6
Looking at this thread, it looks like 4 or 5 users have already had the same issue and on at least 2 occasions, support asked about it, might be more widespread than just a couple of users…
After 136 hours of use I have extrusion issue on my H2D and can not find out why. I mean I’ve unmounted the entire extruder and found not clog anywhere. I made manual tests of the extruder and at some point the dual extruder gear just won’t turn for unknown reasons as far as I can tell.
Thought at one point I noticed that the black gear from the dual extruder gears way turning but not the steel one where the filament is. And because I don’t see clogs, I’ve just unmounted the extruder again and …
Support just got back to me regarding my issues; here is what they are suggesting to check:
[image]
Today morning i received the same Email - after i varified that this isnt the case, i got an answer like this:
Hello,
May I ask if you confirm that the metal gear and plastic gear are properly attached together? I recommend referring to the wiki to check.
[image]
If the metal gear is wobbling or loose, this could be due to the extruder gear. If not, I will again reach out to the R&D department and ask for further instructions.
Please feel free to contact us if you have any further questio…
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