My PS2 just started this, too. I’ve done all the checks, restarts, calibrations, and so on.
I can’t print unless I ignore it and resume.
How do you submit a ticket?
This just started after the latest update so…
What issue do you have exactly? If you don’t want the printer to auto detect the plate go to the printer settings and you can disable it. Here is the link for a support ticket: https://bambulab.com/es/my/support/tickets
The P2S does not recognize the plate marker. It was never an issue until today. Sad to have to disable it.
Is the camera clean? Is the plate marker clean? If you have the issue since you updated the firmware, try downgrading it, that should solve it