"Can't connect to the printer" ... but it does

When I try to send a job to the printer is says it can’t connect, but it is connected. It lets me SEND the job, and SOMETIMES it prints it. Other times it does not print. My printer shows in the Devices tab of BambuStudio, and the camera works. The printer passes the Network tests. Is this just some failure of the cloud services?

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having the same exact issues.

Same here states it sent it to cloud service, but printer receives nothing…

same issue,started yesterday. Did some power switch off/on.But doesn’t help today. tried to send it four times,finally started to print…

Now it all seams back to normal. Not sure why!!! checked the Bamboo Lab Status and all looks right there.

Overhere nothing “back to normal”
Things get worse by the minute.
Can’t connect to the printer anymore.
Cold restart of the printer & cold restart of my PC.
No response.
I think Bambu Lab needs to comment on this issue soon with any other message than “all is ok”.
Not satisfied at the moment with BBL

The Servers are crashing at the moment, we will have to wait.

Are you sure? They claim everything is operational at their end: https://status.bambulab.com/

Both my BBL printers are not showing on the handy app or on the main windows app… This started about 30 mins ago and I’ve never had this issue before…

Can’t connect here in UK.

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same here - LAN only also not working

LAN Only mode works OK. I may switch to that permanently now as this is exactly the problem with cloud-based systems. Only snag is, I was hoping to use Orca as my main slicer, but it appears that you cannot access the X1C’s camera in LAN mode in Orca.

This is the first issue in the two weeks I have had the printer and they are failing very badly atm: the total silence from Bambu and their stats showing “all working” is not a good sign for the future.

Yep me had to switch to LAN to do a print.
Can’t complain as only first time this has gone wrong to me in over 6 months.

I can add the printer using the LAN only code but when I try to print it is telling me to provide the correct IP and code - which both are correct but it doesn’t connect. so idk

The handy app and windows app are now able to connect to the printer again. Sending prints still doesn’t work. Thx to Bambu for letting me wasting my time with troubleshooting bc their status homepage shows everything is A-OK.

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Same here. It started yesterday and still can’t print. What’s the use of the cloud then?

My status page shows an error with time stamps. Says it is fixed, still not able to print.

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They’ve just updated the the status log while omitting to do so while people were having problems.
I’m still not able to print. So the status “resolved” is just plain wrong.

That is new and says: " From 2023/08/15 18:03 to 19:10 UTC, due to abnormal network traffic, some users are experiencing login and cloud printing issues."

The time, as I write this, is only 12:05 UTC on 2023-08-15 :roll_eyes:

This started yesterday, 14th August and was already an issue when I started trying to print around 10:00 UTC.

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Same issues here also, I am even unable to connect to it in LAN mode which I find weird. Bambu Studio is unable to find it…

Woke up to find my printer trying to print a history print job on top of the job it completed last night without input to do so…

Fixed it and tried to print again, now having these issues as well. Started with unable to send job, now I’m unable to even find the printer under devices… and the application crashes when looking for it lol

Guess I’m going back to printing from SD again for a while

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