When someone goes to such length posting on multiple social networks, forums and other public accessible media to express his discontent with BL’s “customer support”, that tells me volumes on how pissed of this user is… and from what I’ve found through my basic online research, there are out there plenty more other BL customers like him… Strangely enough, it seems that BL’s C-board doesn’t give a damn, nor appears willing to remediate the customer support disaster… Sadly for BL, no matter how good and innovative its printers are, or how technological groundbreaking their next printers will be, their “customer support” will be their downfall. To bad, but if this is what it takes for BL (and others alike) to learn a valuable life and business lesson, then so be it.
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