I’ve been following some posts (regarding the recall) more and more in the last few days, and I ask myself a question:
Why should influencers share information regarding the issues?
An email arrived, but it reads differently than the information recently shared.
The customer is affected, so the customer should also receive the latest information.
What do you think about that? I don’t want to collect hate, but I do want to collect honest thoughts on the whole topic - from customers.
I’m new to this world, of course I’m a newbie and my first printer is A1, I’m just getting to know the community I’m getting to know everything about 3d printing. Yes of course Influencers on YouTube got those emails from Bambu, but it shouldn’t be like that for them to say that it is forbidden to print on these printers, they are not an authority for me because I can come across some influencer who is a “heretic” or a person who is very knowledgeable in this field, but I as a newbie can judge it ? I rely more on official information from the company which is publicly available.
Influencers should have the right or not, but they always seek likes and views. It’s all about the money, my friend.
Hello,
first of all, you should never trust influencers because this is their job, they want have clicks to get a lot of money! Bad news brings a lot of clicks and a lot of clicks brings a lot of money for them.
Until now, I have not seen any influencer showing a real mail from “Bambu lab” which is proven from Bambu lab. The only thing I saw so far was some Text in a Window what seems like a mail, but non of them showed and proved that it is from Bambu lab.
For now, we have to wait and give Bambu lab a bit time because a investigation takes time to find a right and good solution.
I think influencers are currently trying to cause too much panic in order to increase their own profits.
Hope you enjoy printing so far! It’s just weird to hear about those informations via influencers, other reply’s mentioned money and attention due to such informations. Anything official would clear things up, that’s what I’m wondering about. But it would kinda fit into their marketing, at some point at least.
Thanks for your reply. But besides that, Bambu Lab share the same thoughts - it’s all about the marketing. “It’s not a design fault” so far, that’s what makes me curious. They love marketing as much as influencers do, but a honest statement would be appreciated.
They could have said something about false informations spreader from influencers, but they did not.
Thanks for your reply too, appreciate the shared thoughts. But if influencers confuse customers, and say that you should not run your machine, Bambu could post something about false informations going around. That’s what makes everything kinda confusing.
We’re talking about false informations at some point, informations that could put them in a bad spot.
Awesome topic. 
I have a voracious appetite for YouTube so I’m always scouring the 3D printing channels. When the A1 fire hazard thing popped I started looking out for what the YouTube channels would say. For those looking to reproduce my findings, search under the topic “Bambu A1 Recall”
The only place where my observations differ from yours is that I see no evidence of “influencers” posting on this topic… yet. How do I define influencer? For me, it’s simple, they have to hit the YouTube threshold of Silver or 100,000 subscribers. Obviously that’s not to say that a YouTuber can’t have influence with less than 10,000 subscribers if their audience is very niche but for discussion purposes in 3D, the guys over 100K get “access” and “media treatment” by the manufacturers.
So that being said, so far, the only posts I’ve seen are from Influencer wannabes who thus far have just glommed-onto the latest click-bait from Bambu’s blog. Some of these guys are in such a hurry to get posts up that they don’t even do much in the way of spell check or editorial control. Look, I realize that making a quality video is a lot of hard work but spell check??? Here’s an example, rushed video at 2:46 minutes, spelling errors and of course fewer than 20K subscribers. His video didn’t have much in the way of content either.
The guys who have been notably absent are the 100K+ guys such as Thomas Sanladerer(465K subscribers) and Stefan of CNC Kitchen(540K Subscribers). Where is there voice on this? I can tell you based on the fact that Stefan’s last report on his trip to Formnext 2023 was sponsored by Matterhackers, I doubt we will see anything critical post just simply a watered down “here’s how you get it fixed” post. Stefan, before he got his sponsorships, used to be a trusted resource. Now I disregard anything he has to say about a manufacturer. His science and engineering posts are still top-notch, but one has to filter out his other stuff because he’s obviously now a bought-and-paid-for stealth mouthpiece for the industry. He’s not going to risk his paycheck and can you blame him? Don’t hate the player, hate the game.
This is just another example of the sad state of affairs that the profession of journalism has collapsed over the last five decades. The watershed event that many journalist schools point to is the Watergate hearings of the 1970s in the US. On one hand, Woodward and Bernstein received well-deserved accolades for investigative journalism. On the other hand, it created an arms race inside of the Journalism camps to be more about digging up dirt rather than facts. Then there was the launch of CNN, Sky News and Fox 24x7 news where fact checking took a back seat to honest reporting.
Now enter the YouTube, TikTok, X, Instagram era where it is pay-to-play and there is zero accountability and opinion-for-hire and it’s no wonder that we can’t trust anyone anymore? I understand that Marques Brownlee(18.3Million subscribers) has a friggen agent for Chrisakes. Who’s holding him accountable? But his opinion is worth millions and he earns his money everyday.
@Megafonmann I’m not sure what you mean by that. Can you share some examples of some who posts that wasn’t about information that was already out on the Bambu Blog? That would be pretty damming evidence that Bambu is engaging in spin-control rather than putting that energy into serving their aggrieved customers.
Most youtubers are not trained journalists, they are little more than Redditors with a camera, you will get good ones and bad ones, and some crazy ones.
The email we are talking about is real, but I believe the original video on it simply misinterpreted what it meant. To be fair its not especially clear in context, but its telling that no other channels have come out with similar videos.
Loyal Moses, a 3d printing youtuber with 14k ish subscribers posted yesterday, then removed, then reposted a movie in which he says he got a special mail from Bambu (and shows a blurry, yet readable screenshot of it) saying that people should stop using ALL A1s, not only ones with botched cables. Then, his movie was shared by random accounts all over facebook A1 and 3d printing groups. Later, Toms Hardware and at least one more youtuber posted the same information - but both times based on the same blurry screenshot from Moses youtube.
Thank you for your informative reply, saw some posts of yours - really like the effort you put into. That’s why I’ve posted this thread - to collect more information that could help others. Especially at the moment. It’s really sad to see how some YouTubers (for example) really don’t care about machines they review. Spoke up to a German YouTuber about the unfinished P1S upgrade kit, but his argument was the pricing. Sure, I wouldn’t care too if I didn’t have to purchase printers by myself - but that’s not the point of a discussion. But let’s head back to the main topic.
I was talking about recently published videos on YouTube, stating that we should not run our A1s until they (Bambu) fix the cable issue. To clear things up: After receiving some thoughts at this thread I opened a ticket to receive official informations from Bambu Lab - To avoid misunderstandings spread from those (smaller) influencers.
English is my second language, so it’s a bit harder to explain my thoughts and find the right words. There may be some people with more informations, would appreciate to collect them here to get a small overview.
Yes I’m having a lot of fun printing, and I’m waiting to hear officially from Bambu what’s next
I did not want to drop names, but that’s one thing I had in mind…
One thing to remember about all influencers is they dont get you , you get given to them , especially on youtube ( its all cookies ) so reviews need to be honest based on a working machine in there hands and not based on tittle tattle (true or false) of a forum, where lets face it some posts are being created purely out of spite and or malice , blaming everyone for there wrong doing ,there are a few that are also in touch with bambu directly for review agreement reasons, printing issues during reviews (teachingtech) and most of the reviews ive watched have had a similar issue that has been brought to the attention of the audience watching , there livilehood and credibilty aint worth losing over a good review of a bad machine
I want to thank everyone so far for sharing opinions, informations and thoughts so far. I really enjoy the forum and the work people put into helping others out <3
Thank you that’s what I was looking for.
I had seen his post from five days ago but not this recent post. BTW: He was one of the sub 100K influencer wannabes that does not have any sponsorships, that I was referring to above. If you look at his first post on the topic five days ago, he notes that the information came from Bambu’s blog. Who knows, maybe this kind of PSA will boost his channel. With a sub-10 minute length, it’s too short to get monetized so he isn’t making money from these posts.
Here’s a screengrab of the letter where it states “Dear Partner”. That implies that he is being addressed as a PR contact by Bambu. This lends support to your post above about YouTube influencers getting access to information the rest of us don’t. In all fairness to Bambu, this could be explained as a way of “getting the word out” on all publicly available channels. Is that altruism or CYA? 
I think everyone will want to at least view his video from time index 3:50 which I have linked here. Fast forward to 3:50 if the link loads from the beginning to cut through to the important industry observations he has made about the industry and safety. I’ve said this on another post, Bambu needs to get out in front of this responsibly before the news media and regulatory agencies get involved. This is a US election year and that’s when Congress loves to grandstand and parade bad-ol-CEOs before the committee and in front of cameras.
Also, look at time index 5:26 where he specifically reiterates information from an email sent to him by Bambu. He compliments them but he also underscores that the industry has to do more if they want these “Home Appliances” to be perceived as safe.
I don’t think that we can ignore that Bambu has advanced 3D printing from the science project phase to the home appliance phase. But they can easily be toppled from their perch buy one deadly mishap in someone’s home caused by their product. The best example of this in industry was the de Havilland Comet Commercial Jet airliner disaster of 1954. Like Bambu, they were the first in their industry. In their case, they produced the first viable commercial het and enjoyed unprecedented market share until the little-understood phenomena of metal fatigue downed many of their planes. All planes had this problem but jets flying above 14ft were particularly prone to it. At any rate, it put de Havilland out of the aviation business and companies like Boeing, McDonald Douglas and Lockheed benefited from those discoveries.
Will Bambu be the next Boeing for 3d Printing or will they be the next de Havilland Aircraft company?
What is a CE Kitemark? This says safe
The Kitemark demonstrates that a product or service has been independently assessed against strict criteria to ensure it meets pre-determined quality standards, over and above any legal safety requirements.
Is CE marking accepted in UK?
Big news for manufacturers: the UK Government announced on 1 August 2023 that it will indefinitely recognize the EU’s product conformity assessment mark (the “Conformité Européenne” or “CE” mark), with respect to a range of manufactured goods placed on the UK market.
Not quite sure i follow what appears to be a contradiction
It’s not a contradiction at all and all and I’m glad you asked so I can clarify. In the first statement, that represented my standard of what I consider an influencer.
In the second statement, I cite that in the letter, Bambu addresses him as “Dear Partner”.
What this illustrates is that Bambu’s threshold for what their PR folks consider to be an influencer at barely 15K followers, is far different than what YouTube’s “silver” plateau and what I consider an influencer.
The CE mark and similar means the device is legally compliant, its not a guarantee of quality, but its a good indication it wont immediately kill you.
Plenty of chinese imported goods are not compliant, including some printers, because they are sold as ‘kits’. The components may be compliant, but the whole thing may not be once assembled.
I still think this is a supplier issue, not specifically an issue with the design.
I would probably go as far as a quality control issue if there were any real evidence that the issue isnt being caused by the user , one picture and malicious comments dont constitute an issue , and lets face it according to comments youre getting like for like , not like for upgraded cable / heatbed , so can you see where it doesnt make sense ? or any real media / journalists , as they did on release of x1/p1 bambu lab as a company
just to add a well done to bambu lab for helping to alleviate peoples concerns
