Filament gets stuck at AMS motor

I have a P1S with an AMS, running the latest firmware.

When the filament feeders feed the filament, it gets stuck at the 4-to-1, I think at the motor itself. I can hear some motor type noises.

I took apart the 4-to-1 and cleaned things up. Nothing suspicious in there.

Any suggestions on what I should look at next?

Did you replace or check the PTFE tubes in the AMS? They are consumable and if the ID becomes larger than it should it can cause issues loading.

I’m having the same issue. All 4 slots. Reaches internal hub, and the first stage feeders just grind the filament.

Support told me the Internal Hub was possibly broke, had me take it apart, clean it and take photos of the entire assembly. Found worn hub gear, and plastic tunnel.

Warranty out, order the $55 new replacement hub, install it, redo all new PTFE tubes, filament feeds to internal hub, stops at some point there, grinds filament in first stage feeders.

Still no response from Bambu.

Printer has over 2900 hours, prints mixture of PLA, Matte, PETG, Bambu and Non Bambu filaments.

I have been running into the exact same problem without a solution. Only 1 of the 4 spots in the AMS works even after replacing tubes and hub…