Firmware update failure

I am currently on firmware 01.08.00.00 on the X1C and 00.00.06.40 on the AMS. I am not able to update the firmware. It stays on 0% for a while and then I get an update failed message and to restart the printer.

I have tried all of the following:

  1. Replaced the SD card
  2. Perform the upgrade from the Bambu Handy App
  3. Perform the upgrade from Bambu Studio
  4. Perform the upgrade on a Wifi hotspot from my phone instead of my home Wifi
  5. Downgrade to an earlier firmware also failed.

Would appreciate any other ideas I might try.

Did you try it from the screen on the printer? If that doesn’t work the other thing I see a lot of people saying is just to keep trying. I’m wondering if the servers that host the updates go down sometimes? I’ve seen people say it worked hours later and I’ve seen people say it took a day or two.

Yes I missed adding that. I did try from the screen. I made these attempts over several days too.

It looks like you’ve tried all fixes people normally do. Is the printer able to read the new SD card ok? Could you format it from the printer screen? I would open a ticket with Bambu just to make sure it isn’t something on their end causing it.

Yes, I tried a new SD card and formatted it on the printer. Everything works perfectly. Just not able to update.

This has been an issue for some and takes a replacement printer main board. There is another thread here with lots more details.

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