I applied for a bussines account on Friday, today I got a notification that I can shop without VAT - order placed, X1C Combo paid, waiting for shipping!
Finally, I got response from the support center and I was created a B2B account in the online store, so I can place orders with the VAT exemption.
The process (since I filled the B2B account form until the account was created) took almost one weekā¦
Now I am looking forward to receive our X1C
Best regards
In case this hasnāt been answered. There is a UK store, with units shipped from the UK. I got a VAT invoice e-mailed to me once the order shipped.
How much is x1c combo without tax. I applied on for company account. Iāve been waiting for maybe two weeks and no answer
Still waiting for my B2B account. It has been a couple of days. The fact that there is no automated response after completion of the B2B request is kind of unnerving too ^^
Only 1-2 days so good. Im waiting 10-11 days
Hello,
What is you experience in getting answers from Bambu?
We would like to get tax exempt invoice for company instead of invoice with tax and tax number stated on invoice.
What is the cas: Because we havent received tax exempt invoice for over 2 months and printer is needed we ordered printer with company VAT stated and now we dont receive any answer from support⦠we opened a case for invoice category
BR,
Bojan
Hi guysā¦
sorry to say that⦠I really like Bambu Lab, but it took me two months (!) to (again) get a business account (got a tax exemptiion for the inital buy last year for the printer).
They finally managed it. BTW: the delivery afterwards was pretty fast and as usual!
I still love my X1CC more than I can say!
With kind regards from Vienna / Austria
Chris
I havent recieved any reply from Bambu for 2 months. Do they have any employees at accountant or orders department in Germany at all?
Hi,
how did you accomplish that, via ticket or mail,ā¦? I am in exact same situationā¦
BR
Bojan
Hi @Bojan ,
to be honest⦠emails over emails every other week or so.
In the end I asked @BrotherC for help and he told me he couldnāt help, but all of a sudden a few days later it worked out for me.
Now I have the next problem: the online shop wants to charge me 18,- for delivery although the cart is Eur 139,- with spare parts. No idea how to solve this one⦠maybe I have to wait another month. Or two. Orā¦
Best of luck
Christian
Hi @MSR_Chris thank you for suggestion. The same day you have written we received business account now we just need receipt to be changed to VAT exempt.
Hmm shouldnāt shipping be free for orders above 55ā¬?
BR,
Bojan
Hi @Bojan,
great it worked out for you! Maybe someone in the background helped a bit!
Yep, shipping should be free over 55,-ā¦
All the best
Christian
Hello @MSR_Chris ,
It did and it didnt at the same time
Business account was approved. invoice corection didnt
BR,
Bojan
I am still waiting for my approval. How many days does it usually take? I have some urgency to place my order.
Thank you!
When I submitted the VAT exemption form it said it could take up to 5 days but that was more then 5 days ago so guess it takes a while.
I am waiting three weeks now. I even filed a support request which resulted only on a automatic reply (udc:0026ebb5).
I would really like to order a printer. But it seems it is impossible right now if you need a tax exempt invoice. It is also bad, that you do not get any reply from the system. Thus you donāt know what happened to it. Is it processed? Was something missing? How long will it take?
Anyone in the UK. You may find it easier to buy from additiveX. They are an official stockist.
I may have missed this, but if your VAT registered, why canāt you buy inc VAT and claim it back as input tax? If youāre not VAT registered, then how can you buy goods VAT free? Isnāt it the seller who has to charge the output tax regardless of the buyer?
Curious, itās āeasyā in the UK. A VAT registered entity can order the goods and claim the input tax back on the next VAT return.
I am in Belgium. Normally a German company would send an invoice without VAT in the reverse charge system. However if they had a VAT number in Belgium they could charge the belgian VAT and i could reclaime that. They stated that you could enter your VAT during the order process. Sadly there is no field were you could enter the VAT number. It is a mess.