All occurred during initial out-of-box setup. All packaging material (except the foam under the hot bed) and 3 hot bed screws removed. Internet/router connections tested normal. I am connected to the Bambu Handy application.
Initial Calibration: Multiple attempts with it failing after reaching 12+ minutes at 12%. No error code on screen to scan. During the attempts, no sounds or attempted movements were made by extruder or hotbed.
Firmware Update: Fails on every attempt at “0% completed” (using cloud). Turning printer off between attempts.
Hot Bed: No movement or attempt to move using the onscreen “Home” or movement “pies”
Self Test Function: Nothing happens. The “Progress Screen” remains blank.
Normal functions: Interior light can be controlled with application and I can successfully format the micro SD card.
Would return but had to delay opening the box several months because of unforeseen travel requirements.