Low Ratings without description

Actually I fully agree with RMB above.
Rate the design (if desired)
Rate the profile separately (if desired, requires proof of a full print with the identical print profile unaltered)

No posting profiles on other peopleā€™s work. Instead leave them comments on things they can/should change, or just change it for your own personal use.

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i just got another one were it just says ā€œCoolā€ and they gave it 2 starsā€¦ likeā€¦what?

Iā€™m on the ā€œrate the model not the profileā€ bandwagon. In fact, why rate the model/profile at all. The user receives some points for rating up to a max of 50 per month whether they leave constructive feedback or not, so thereā€™s no incentive to leave feedback other than common courtesy. Itā€™s infuriating.

If there is something wrong with my model/profile that deserves 1 star, I want to know about it. Maybe I made a mistake. Itā€™s hard to do anything about it when the user refuses to engage. I suggest just awarding the monthly points to the user for printing it and posting a picture of their print, comments optional. I think this would weed out the chaos agents who just click the star and go on about their day and canā€™t be bothered to give constructive feedback.

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Yeah, wellā€¦just because someone has a printer doesnā€™t mean they can or will read :rofl::joy::grin:

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I only gave 4 or 3 stars when the model was poorly design on plates, or descriptions were not coerent and clearly explained. and or when I ended up throwing the whole print do to the bad designā€¦

Seems like itā€™s still possible?

grafik

Could you share with me the URL of this model?
I will check it.

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No descriptions. They only picked the radio box said ā€œStrength Issueā€

This rating is from Bambu Studio. We will add the low rating description requirement in Studioā€™s new version.

We have removed this rating.

yes ā€¦ i still get low ratings without description or even 3 stars but the user is in fact satisfied. Some even tell me they are forced by the app to give only 3 stars. I still find this dumbā€¦


https://makerworld.com/en/models/146589#profileId-159826

I donā€™t bother too much as usually i have enough reviews to have a good score, but still annoying.
From time to time i do report them, if they are not giving details for some days after I ask each one.

just found another one on the same model, made 3 reviews with 3 starsā€¦ no detailsā€¦ nothing.

some people will never be satisfied, I donā€™t know what else can be asked for as an end user of these printers. Is it not enough that their freshly purchased printers also has access to good fresh models to print on the daily?

There should be a feature for designers to rate usersā€™ makes :joy:

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I find the most exhausting discussions can sometimes be bed adhesion issues. When multiple people have issues i would question my models / print profile, but if something is printed by many people successfully and then you get a bad rating from one person because of adhesion issues itā€™s an exhausting discussion sometimes.

Maybe bad ratings because of adhesion issues should have a lower impact if the numbers from prints proof that the majority of people have printed it successfully so itā€™s much likely a problem of bad filament or a bed that wasnā€™t cleaned properly.

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I got my first one today. Not happy to join this club lol.
1 star rating with ā€˜Other issuesā€™, no explanation.

I get 3 star reviews with nothing other than ā€œMissing Model Parts:ā€ when there are no parts actually missing, which is something people would know if they bothered to read the model description. I have done everything to try and make people read the description, even naming my profiles ā€œREAD THE MODEL DESCRIPTIONā€ but I still get the low-rating-parts-missing reviews.

I have reported this type of ratingg successfully multiple times. You donā€™t need a detailled explanation either.

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This type of scenario will never satisfy anyone honestlyā€¦

Iā€™ll receive a 4 or 3 star rating from only 1 individual, yet Iā€™ll respond within minutes most of the time and never receive a response. Yet itā€™s always something to do with the ā€œuserā€ 95% of the time.

This was my main concern with MakerWorld. The variations across everyoneā€™s printer setup is vastly different. Iā€™ll never give a low rating without a detailed comment as to why or if the model simply just turns out bad or has bad geometry.

But I donā€™t expect the same from othersā€¦

Mr. Operator over here sheesh. Donā€™t find my credit score now lol

I agree the systems needs to be improved. Over a couple of houndred of ratings I received only one was truly helpful and helped me to improve my profile. And it was a 4 stars review.

I think they are multiple reason why the ratings are so poorly described.

One is most certainly the language barrier. The main language used on MW is obviously English. And of course not every can speak fluently English.

The second is probably the skills level. New first printer users who use only the Handy App. Donā€™t have the experience nor the vocabulary to explain or identify the issue.

Thatā€™s why I think most of them just tick a box with a generic explanation like bed adhesion. Or more frustrating for us : other issue ^^`

I think it would be better if sending a image was mandatory. And the description optional. A picture worthā€™s thousands words (in any languages).

And it would be nice to have some meta data attached to the rating like: slicer or handy app, printer model, build plate type, nozzle size, filament profile used (k factor even if itā€™s possible ^^). Those extra information would automatically filled based on the print history. No extra work for the user.

That would solve the majority of the issues IMHO :slight_smile:

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Sounds annoying and intrusive from an end userā€™s perspective.

So we want to make it a breeze to give a 5 star rating, but to give anything less weā€™re wanting to demand all sorts of data to justify it?

I get my share of reviews that are obviously user error, but I think this kind of thinking is going too far. Just in general, this idea of trying to force someone to justify or explain themselves. Itā€™s not friendly towards people and feels anti-consumer. Just think about all the times in news stories weā€™ve heard about companies flipping out about some userā€™s bad review.

You canā€™t control everything in life.

From what people have said, it does seem apparent that Makerworld is decently active in taking down reviews that are questionable, or are obviously user error. Thatā€™s why some of these suggestions seem a bit far to me. Like Makerworld already gives us a tool to address those ratings, and they get the job done. People do get those reviews removed.

Thereā€™s certainly things that could be improved. Iā€™ve talked to users before who told me they didnā€™t realize the rating was for the profile. They thought it was some general feedback thing on the printer itself, and just went to Bambu as general feedback.

I donā€™t think we should make people feel like theyā€™re gonna get interrogated if they give a negative review though.

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