Low Ratings without description

I can winge, winging is good. It’s what all good men do!

It is also necessary for a user to be verified and have a certain level of evaluation. I received a star on a template that about 150 people printed, no one had any problems and this new user with level 5 and who only follows my profile, releases a nice “membership card” with a star, lowering the profile average . These assessments are shameful, especially due to the poor adhesion which in 99% of cases depends on the user’s plate, otherwise how is it possible to release a file with photos of the press? Among other things, in my print profiles I always also release a photo while the printer is printing the model almost halfway through the print. These ratings should not be allowed except to serious and more experienced users, otherwise even the levels are useless, any newbie can come and give you a negative rating. Reported this user, even though I think MW doesn’t do anything. We need to eliminate this rubbish

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So you are saying that you want a system where everyone has to give a good rating?

That is not how rating systems work.

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The post title is Low Ratings without description I don’t think anyone is suggesting only positive ratings should be issued.

The whole point is, if someone provides a low rating without a description or even a photo, how can they solve the rater’s issue and fix any potential problem the creator had no idea about?

A 4 of 5-star rating without a photo and description is fine, that is a thanks. However, 3 or less in BL world actually means fault as the rating interface shows.

That same interface also prompts the user to detail the fault and select one of many buttons to make it easier to provide a description if the person rating is not sure what to write about.

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Requiring image uploads won’t deter trolling through ratings. In fact, it might exacerbate the issue by rewarding more points for ratings accompanied by pictures.

People engaging in foolish behavior on the internet is inevitable, and unless it results in a review bombing, I’d suggest simply moving forward.

I honestly think that requiring a picture for a rating will do more good than bad. Not all users are trolls. And troll won’t stop trolling anyway.

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This one provided a description, but, what was this person thinking?

accidentally [sic] clicked print I [sic] did not even print anything

They pressed print, didn’t mean to, cancelled the print, then wrote a negative review!!!

I’m going to report this one.

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I know this thread has grown quite long, and I’m not sure if it has already been mentioned, but I would love the rating page to include the number of points that the user can gain next to each input on the form. This would increase the likelihood of someone submitting an image instead of making it a requirement.

Also, allow the description to be any length, but perhaps require a minimum description length to earn the 2 points.

Does anyone else see any issue with this request?

image

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I have been pushing for mandatory descriptions and photos when reporting issues.

They benefit both the user and the designer.

Everyone who owns one of these printers has a smartphone. There isn’t an excuse for not providing a photo.

If you take the time to rate the model because of a problem you believe is inherent in the print profile, show the outcome so that the designer can look at the evidence and make changes if necessary and the user can be informed their issue has been resolved or that (as is usually true) they need to clean their build-plate.

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I somewhat agree, however I would probably not rate as many if a photo was required. I stopped providing photos for most awhile back.
Why? I am 100% lazy. Unashamed.

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I feel targeted :sweat_smile:

Always have it in my mind to print and photograph tons of stuff just for fun! Buttttt in reality, there’s video games to play.

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I assure you we are brothers in arm chairs and I fully support you.

I didn’t say all ratings require a photo, I said for those with a 3-star or lower rating.

The intention is to see the print problem and help the user if the issue is at their end or help the designer if it is a design or profile setting.

A photo is great to see for successful prints, but not required.

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Descriptions like “poor bed adhesion” on a print with plenty of surface area are just as bad. Got one of those recently, laughed right out loud. Fortunately it was on a design with plenty of existing ratings so it doesn’t really matter.

Total re-write on this. The person did rate a design one star on the basis of issues he was having and not the model. He was having plate adhesion issues that were messing up his print.

I gave him pointers to increase the textured PEI temperature and clean with dish soap and dry thoroughly and that fixed his problem. He updated to 5 stars and got better printing.

So all good. He had had two bad prints and I wasn’t expecting him to try again, but he did and got a great print. I guess that’s the down side of posting designs. Some may have issues for their own reasons no matter what you do. But happy ending on this and best of all, he got a good print.

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Is there any way you can do an Arco sign (shameless ask)

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Maybe/probably. I don’t see many versions and all the ones I see look pretty simple. If there is one in particular you want, just dm with an image url and I’ll see what I can do. Lightboxes/signs are easy now and don’t take much effort. And I love the way they look. Things that light up are captivating.

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Will do. Thank you very much.

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This is a bit of an issue. I printed a PTFE tube release button. The print was fine. OK profile is good. The print didn’t fit properly, the distance to the AMS was too great, it prevents it from fitting square. That’s a model problem.

However, the profile + model are being offered on Makerworld together, yes? It seems reasonable then to rate the whole thing, as you don’t just download the profile without the STL, right? And someone putting the 3MF up would test print and use the part they print, and is saying “this works”.

But you rate 3 stars, you are given the message (to paraphrase) “under 4 stars ratings should only relate to the profile, and not the model”. Which is not OK, and it does the audience a disservice if you would just ignore issues with the model.

So, as you say, it would be good to have two separate ratings, one for the model and one for the profile, whereby I think the two are so intertwined, that lacking that, it’s just fine to give one whole rating.

You should have to write a comment as why you rate, highly or not. Three stars BTW is not a bad rating, it is in the middle. You can’t always have 5 stars. One or two stars, that is a poor rating and must indicate a problem, or some dislike. 5 stars means “totally amazing”. But I guess star inflation is what everyone has gotten used to.

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Could it be that it was you? Just kidding. :rofl:

A nice example of how opinions are incorporated into reviews that have nothing to do with the profile.

Bambulab has significantly reduced the entry level for 3D printing. Which is great, but it also leads to many beginners writing reviews without knowing what they are reviewing. I think many people don’t know what the difference is between the model and the print profile, or they can’t tell whether it’s the profile or a user error.

I’m glad that Bambulab is trying to do better in this regard. Educating people about what they are reviewing and finding out what problems they had is hopefully the right way to go.

That’s why I stopped taking the reviews personally for a while and started taking them with humor.

Here are a few humorously valuable examples:

Of course the classic one (happened several times, but currently no picture as an example):
Started printing with the app and then canceled (different color or material wanted, accidentally started, whatever). Started the print on the printer again and everything went smoothly. => 3/5* Because the system didn’t allow me to give 5* because the first print wasn’t finished.

People, then don’t rate it! :joy:


It has nothing to do with the quality of the profile and it was about a kit card. It says how much the profile uses before you start it. Realy -2* ? :rofl:


Original profile/size everything was ok, after changing it doesn’t work so -2* for the original profile. Sounds logical. :thinking:


Translation: (Very nice model)

So 3* because 5* are for Jesus, 4* are for me and 3* are for very nice models.

3* seems to be the standard here and not 5*. It should be, If everything went well, 5* and there is a -* if something didn’t go well.


:roll_eyes: He writes himself that he couldn’t print it but rates it. :upside_down_face:


A problem with the AMS ends up in a profile review? Why? This has nothing to do with the profile. :sweat_smile:


Ahhh ok… How can I help?. :sweat_smile:



And of course the many reviews without giving a reason.

And there is so much more.

It is important to show people what they are reviewing and what they are not. Or to say what consequences it has for the profile creator.

As I said, I’m not mad at these people :innocent:, I think most people just don’t know any better.

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