Low Ratings without description

drop test your models too :stuck_out_tongue:

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Another thread here now about a low rating because some user dropped a print 3 feet and it cracked. Shoulda used TPU I guess.

I hope there are more efforts to educate users about ratings. For those of us with not too many downloads, a single user low rating can really hurt a model and trash any bonuses for good ratings.

I donā€™t know if 3 stars should be average or not. Itā€™s just wherever Bambu decides to set the bar. But as long as that is made clear to those rating where everyone has the same(ish) standard to go by, thatā€™s fine.

But Bambu needs to educate those doing ratings about what is their fault vs what is the designerā€™s. Now that Iā€™ve seen how we can in effect be held hostage to sort a userā€™s bad prints for them, that makes us into hostage tech support of a sort. I donā€™t mind helping users but donā€™t care for that situation.

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Good idea! Unfortunately I live on the 1st floor, but maybe I can figure out how to get to the roof of the building. Maybe I can find a pilot who can help me. That would help too. :joy:

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clearly the modelā€™s fault

It wasnā€™t me!!!

Nah, if have bed adhesion issues, stringing, filament runs out, filament end stuck to spool, power loss, too much purge, prime tower fell over, cat ate the print, changed my favourite color last night and now I donā€™t like my pink print anymoreā€¦ all of these things would not detract from the rating of the model or the profile. =) =)

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If I print something, and itā€™s got reviews with pictures that look great. Iā€™m going to assume itā€™s on my end, Iā€™m not going to leave a review at all for my ineptitude.

I see so many low ratings where the reviewer openly admits their issue on their end and Iā€™m thinking why dock the designer??

Because it requires minimum intervention / human involvement. This world is driven by bad service and poor quality only getting attention when they impact sales/revenue. Docking the designer, whether intended or not, ā€œencouragesā€ designers to troubleshoot regular usersā€™ problems with a print. It saves on customer service and increases profits - for a while - until designers either get enough good reviews that the bad ones can be ignored, or just quit posting models that are even the slightest bit complex.

I am not a big player like some of you, i did upload some models which are mostly niche, so i donā€™t get many downloads. I donā€™t design models for makerworld attention, i design them for myselfā€¦ So no cokiemakers and stupid 2D designs transfered to 3Dā€¦

Last upload i made was a fountain for the above ground pool. I did left there quite a lot of time and material to have the shape of the water flow just as i wanted and liked.
Printed more then 10 of those for friends and friends of friends, first in PLA as prototipes and then in Bambu PETG Basic and Bambu PETG-HF, without any problems!
And then BAM, first comment with 1 star, failed print with picture added. Seems to me that the user has some problems with the filament or the bed adhesion, but yeah this is now the first and only comment there, which means that this model is doomedā€¦

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I know what you mean. This situation where user issues get blamed on the designer is causing problems.

I wish I had an answer for you but I donā€™t except maybe not to post models that use PETG-HF until users come up to speed with it - while you miss opportunities. Some get beautiful results while others crash and burn and it all seems like it could be due to PETG-HFā€™s vampire-like attraction to water and how the user dries it.

Or, post a big disclaimer at the beginning of each modelā€™s description that explains what are water issues, plate adhesion issues, how to properly clean plates, when to use glue, or whatever other of the myriad ways inexperienced people can ruin a print to try to prevent undeserved bad reviews.

This right here is one of the consequences for designers and users when good but specialized/problematic filaments are marketed. Thereā€™s a lot of users that these printers have brought in who need help but for whatever reason are simply unaware of proper techniques.

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I must say that i am pleasantly surprised! Yesterday i reported that rating and to my surprise it was removed this morningā€¦ Good work Makerworld!

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Iā€™m referring to those that make obvious errors, admit so in their review. No reason to dock the print because you ran out of filament, didnā€™t select correct filament settings for what you are using versus what it was uploaded for etc.

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Agreed. But thereā€™s others where itā€™s clearly the userā€™s fault but they attribute to the model.

As bad as it is, Iā€™d think there should be a thread with the best of the worst.

I hate to admit it, but I kinda enjoyed reading those reviews. No offense to those that got them, but itā€™s like slowing down at a wreck.

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Just curious. Those who have models on other sites, do you react the same to a bad review? Is this simply a byproduct of the monetisation and the possibility of losing a rating average?

I personally am protective of my models, a lot arenā€™t safe enough to be printed by all and sundry, so they arenā€™t here. I donā€™t find the same stress on other sites and happily put them there.

Would a ā€œskill levelā€ flag on makerworld reduce the amount of dud ratings? (Iā€™m not naive enough to believe itā€™ll disappear).

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youā€™d have to put one on the printer, the filament, the air people breath. Even then theyā€™d ignore it and blame your model. Never, ever, underestimate the determination of stupidity.

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Classic example, 3 stars because they didnā€™t know what the prime tower was and didnā€™t want itā€¦

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We should make a thread to post the best of the worst rating weā€™ve received ^^

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My favorite so far is a 4 star rating with the comment ā€œperfectā€

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Iā€™ve recently received a few ratings where users mentioned they couldnā€™t rate higher than 3/5 because the first print failed, even though subsequent prints were successful. Could you confirm whether the maximum rating is indeed capped at 3/5 if a print failure occurs initially?

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If the first print fails, most people start the print then from the printer, which does not count as a successful print for makerworld. I think if you start it again from makerworld then it would count. (not tested)