I think my son paid using a debit card through the bank so I yeah I will contact my son because he is the unfortunate victim here he would have no idea to take apart any of this stuff or go through this horror or deal like he would just shoved the machine and write it off as a loss I guess that’s the way my son behaves but I’m more of a like I stand up for what’s right and this company obviously has a reputation of not treating customers fairly I’m in Australia and we have several Avenues the age triple C is Australian consumer corruption something like that they I think contact the company and then the next step is notifying the company of legal action and then you just go to the courthouse and file paperwork that you’re gonna sue the company. It’s only like $100 or 130 dollars to file paperwork for a lawsuit so it’s well worth getting their attention just to replace a machine I mean they give the dang things to YouTubers and content creators for free to do reviews I don’t understand what they’re problem is in replacing a clearly defective machine it’s so blatantly obvious that it’s defective it’s not even funny like I I’ve sent them videos of the extruder slamming into the side of the machine and they still don’t get it they’re still asking me to like perform procedures and I’m like look I’m done playing your games like I’m done spending and my time on a machine that I should be able to plug in put it SD card in and push print and have it print I should have to spend my time I’m 75 dollars an hour so I suppose I could put that to them that I’m going to start sending them invoices for my time that I’m spending on the machine that’s another one I could pull I guess as a business