I feel your pain, I have felt it many times myself.
For me it has always been DPD.
That is one of many.
Bambu Lab have the unfortunate habit of blaming the victim and then lying about actions the actions they never perform.
I had to get police involved in one incident.
Bambu Lab sometimes ask for proof of non-delivery, how is that even possible.
Be annoying and annoy often.
You are the victim.
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