Not loading filament

my slot 3 just stopped taking in filament was working last night but will not take filament it lights up when first put printer on but then i get it in bur the ams does not take it in anymore its only a month or 5 weeks old bizarre

Hi, Is it pulling in filament and retracting, or it just won’t load anything at all, like the motor is dead?

sorry its doing nothing no pulling in or out looks like its knackered