Not sure when it started but I noticed I’m not getting any notifications on my phone via the Handy app. Only when I open it to the printer, then I can see if there’s a message like filament not loading, print cancelled or completed messages.
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I did some printing yesterday for the first time in a week or so. I had several successful prints, an automatic pause for spaghetti, cancelled and paused a couple prints manually.
I controlled the printer with Handy (v1.2.0) and Studio at different times on both my PCs and Android phone. No problems with the connection.
I received NO notifications on the phone at all. No notification of the spaghetti problem, which led to a two hour delay before I became aware of the issue. No notification of the successful prints.
It used to work.
I just checked and found that Version 1.2.5 for Android was released in the Play Store July 6. I don’t know why it did not update automatically. I’ve downloaded it and logged in again (it forgot my username/password). I don’t know yet if the new version will fix the problem.
I’m running IOS version 1.1.1 of the Handy app and am on firmware version 01.05.01.00 on the printer. The slicer version is 1.6.2.4. I get notifications for print finished, errors while printing and I think I saw one for first layer inspection yesterday but can’t guarantee it. I get print cancelled and print failed notifications when I manually stop a print due to my lack of attention to detail.
I uninstalled/reinstalled the app. Now, I get some notifications when the print is completed but still nothing when there’s an issue like AMS not being able to feed because the filament got tangled to the side of the spool.
Same here, last message was on July 9th. Tried to uninstall and install the app, did not solve it.
If i look under messages in the app, I only see the last message I received on the 9th.
Same here I only get notifications when the print is finished. I use to get notifications when there was any kind of error. I check Android notifications settings and Handy have everything allowed.
It’s pretty sad that this is still not working as of early 2024.
Come on Bambu take care of your existing customer base, Issue still here and not resolved,
Welcome to the forum,
Care to expand on what issue you’re referencing? I currently don’t have any problems with notifications from the Handy app.
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New user here, less than a month. No notifications coming up for me either. Anyone find a fix or is Bambu going to address it?
Do you have Bambu Handy installed on a device you have?
Are you sending prints to a printer on the same account?
If you enabled LAN mode, I do not believe you will get notifications.
If you start a print from the printer using the SD card, you will not get notifications.
In short.
- Must have Bamby Handy installed
- Must print using Bambu Handy or Bambu Studio
- If using Bambu Studio, it must use the same account as your printer and Bambu Handy
- LAN mode will not work
- Models printed using the SD Card will initiate notifications.
Using power saving modes on the phone can also block notifications.
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Hi,
Yes I have bambu handy on my iPhone. Is there a way to start a print from Bambu Handy referencing the models on the SD card? That’s usually how I initiate printing. I slice on Bambu Studio, send it to the SD card, and then print from the printer’s screen.
Good to know that it should work using the app. Also, not using LAN mode and only have 1 account. I’ll give that a shot later today!
No is the short answer.
Any reason why you do not send your models using WiFi rather than manually with an SD Card?
If I have a multiplate print, I usually will slice all the plates at once and then send them over so I can clean the print bed and start the next plate. That or the model isn’t on the app (on another online source) and I want to load it on there so I can print it after the current print finishes.
Is there a better workflow?
If that is your preferred way of working, that is your choice. It just means you will not get notifications.
I prefer to send jobs one plate at a time. This way, if there is an issue, I can resolve it before I send the next plate.
I often send different plates to different printers and print them all at the same time. Obviously, that is only helpful or relevant if you have a single printer.
If you use Bambu Handy to print, you can press the next plate button to send the next plate automatically.
Never realized it since I rarely needed them anyway but I also have stopped getting notifications maybe a couple of weeks ago? Used to work initially.