Nozzle Identity Issues?

Bambu Lab H2D
1

Anyone aside from me having this issue? About half the time the machine can’t identify the nozzles. Sometimes it’s just one, sometimes both. There doesn’t seem to be any logic to it and sometimes I run the Nozzle ID again and it will work, other times not. I’ve cleaned the camera lens and coded section of the nozzles to no avail.

Otherwise my H2D has been mostly flawless. On of the silicone boots tore off for some reason (litterally riped the bottom out) but coming from several other manufacturers systems, I couldn’t be more impressed even if it’s not perfect.

Thanks for reading. Just curious if this is ticket worthy or a pretty common problem I expect they’ll get to.

2

I am not sure which camera reads the QR-code but there is a camera calibration procedure. Possibly a re-run of that might help.

Otherwise a ticket seems justified.

3

Not an issue at all here after 300+ hrs on my h2d

4

Fingerprint or condensation of something from the plastic on the lens?

5

Thanks for the feedback everyone. Yeah, I haven’t had much luck searching the various socials for others experiencing the issue so I suppose I’ll start the ticket process. I have attempted to clean the lens and nozzle coded repeatedly to no particular effect. Otherwise the camera seems pretty good compared to some others I’ve seen here.