Unfortunately it seems this is a common issue. With the whole tape part. Except most complaints so far have been the opposite, if I understand you right, that the tape doesn’t release and things get jammed. See H2D AMS 2 Pro gets wedged if end of filament fails to detach from spool or Tape at the end of spool as a couple examples.
So in your cases the tape did release but maybe not easily enough and that caused the printer to think there’s a jam, so it tried to roll the tape back?
I’ve only used the auto-switchover twice so far and just babysat it both times to snip the filament just before the tape once it’s on the last loop or so. It worked smoothly with that intervention, but yea, not very “auto.”
Cheers,
-Max