P2S Owners Deserve an Upgrade Path to the X2D

I swear. I dont know what makes everyone think that way. Dang, these comments go as far back as the X1 to X1C.

I have never seen complaining about new models on the Prusa forum. Although they barely release new printers.

Then on the Mustang forum. Everyone is has nothing but something positive to say when a new model comes out. This is like throwing a fit when the new GT350 is released and you just bought a GT.

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Next weeks news:

”X2D owners deserve an upgrade path to X2C!”

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The deservening is spreading everywhere…

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Some more aspects: When you followed social media, rumours about a true successor of the X1C where in the air for almost a year, and a BBL employee as good as confirmed that a few months before the official announcement.

And the H2C-upgrade was a one off event in my opinion that will not repeat. The H2D was intended as a H2C, but they had to delay the release, so they decided to release the H2D instead. And even with that similarity, the upgrade was extremely pricey and a lot of effort.

The P2S and X2D don’t have very much in common internally except for the outer shape. They always were planned as different machines and an upgrade path just doesn’t make sense.

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I have a P2S and I have upgraded it to what I think is the max it can manage. I also went out and purchased the X2D, to upgrade the P2S to the X2D would be very costly you might as well buy a new printer. it not just the chamber heater to the dual head with the associated motors, you are also talking about the the MB that is bound to be different with different circuits to handle the extra power for heating elements. its not as simple as one would think.

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Swear as much as you like.

It was obvious, it had been discussed here, before and after.

It happened with the A1 series.

It happens with every tech company.

Can you imagine this conversation with Creality? They spate out printers at a rate of roughly 1,000 a day, each one with minor tweaks.

If you buy it on day one, you are an early adopter, you take that benefit with the risks experienced.

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Day two is the sweet spot, but by day 3, they have a new model out :joy:

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why would you rather have the P2S than the X2D.

Single nozzle and no active chamber heating, both options that I dont need and would rather not have to maintain.

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When will people finally realize the simple truth: buy it now to enjoy it sooner, or buy it later to enjoy the discount? (Not discount in this case, but you catch my drift)

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Yeah, second day buyers are who deserve an upgrade path.

No, you really dont deserve anything of the sort…

You purchased something that was available at the time and within the budget you alloted yourself.

That something new comes out 7 months later that is an upgrade, well thats life.

If you needed the capabilities of a X2D you would not have bought a P2S, but something withy those capabilites, or waited for something with those capabilites being available at a price you could agree to pay.

You did neither of those, but instead are angry that product lines evolve, change and new products, than in some ways are more capable are launched.

Do you also think people who bought an X1C deserves a refund when the P1S released?

Life dont work that way.

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A model that uses incomatible parts with the preceding printer. Creality in a nutshell.

Hey, this sort of thing works for Prusa!

you still don’t get the cute side windows though, I think they look much better than the massive Bambu logos on the P2S, are useful for inspecting prints and makes the printer quieter by making the sides not so drum-like.

Read closely, I included the side panels in the total. I did not include the front fascia that says X2D though

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My two cents!

I recently bought my first 3D printer from Bambu Lab, the P2S dual AMS Pro, extra nozzles, and build plates.

Just two weeks later, the X2D was released, leaving a bit of a sour aftertaste. Had I known, I would have waited for the X2D.

While I’m excited about the hobby, the X2D release just two weeks later has dampened my motivation. Plus, filament stock at Bambu Lab UK is consistently unavailable, so my printer has sat idle for two weeks now due to lack of filament stock, it’s infuriating.

A constructive suggestion: please offer an easy upgrade path to the X2D. If Bambu aims to be the Apple of 3D printing, providing upgrade options would be a smart move and build stronger customer loyalty.

Thanks!

P.S please send more Filament Stock to Bambu Labs UK :wink:

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I think we need to distinguish between several different topics that are being mixed together:

  • Advance announcement
  • Option to upgrade to the next best printer

Let’s start with the first point. For years, there has been discussion about whether Bambu should give more advance notice when announcing new printers. However, Bambu has no intention of changing its strategy. Many people understand the frustration this causes. Nevertheless, the level of frustration varies greatly from person to person. While many would be understanding regarding frustration if they had bought the old model just a few days ago, this understanding would fade if several months had passed since the purchase.


Second point: While that may be desirable, you also have to consider the logistical costs. Firstly, the customer would likely have to pay around ~€40 for return shipping. Then, Bambu would have to inspect the device to assess its condition and refurbish it. Reduces the refund price again. Refurbishing and reselling used devices is a whole industry in itself, and it’s not as simple as just taking it back.

So, what are you actually saving? You have to pay for shipping, at least for the return, and for Bambu employees’ labour. You may also have to pay for replacement parts to make the printer look reasonably new - no new customer wants a dirty printer.


I suspect that comments like these come from people who have never bought a car before - and I mean that respectfully. People don’t realise the effort involved when a company takes back used goods. They take it for granted that the goods will be worth the same price as when they were new, but they forget that the goods have lost value in the meantime and show signs of wear and tear.

The retail price and the “purchase-back” price are not the same!

Everyone should ask themselves whether they would buy a printer on eBay that’s been used for months for almost the full price.


To sum it up: Even if Bambu were to offer this, the customer would still be left to cover the shipping and refurbishment costs, which would result in a significant financial loss.

Half the internet: Bambu is bad because they upgrade the printers too fast. No-one wants last year’s model.

The other half: Bambu is bad because the printers won’t last 10 years. The X1 went EOL in like 3 years.

My personal comment on this, is that you can probably sell the old one and get a new one, and pay about the same as an upgrade would cost. That eliminates both problems - the need to upgrade, and not being stuck with an EOL printer.

Tbf, I see the point of an hobbyist using real money to buy a printer, instead of store credit. Probably a small minority of the people in here.

P1S was released after the x1c but the p2s came before the x2d. And to be completely honest, I wasn’t really sure there was enough price room between the p2s and the H2 to justify the existence of another model (the price positioning is indeed odd to me).

So I can feel the disappointment for those who would have picked the x2d over the p2s. Especially considering some of the part used on the p2s which look like an intentional downgrade, like the 2mm belt.

After the A1, everything BL did on the Marketing aspect goes from odd to stupid (imho). They are acting like… Creality.

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I prefer their current approach of releasing it upon announcement. I always found it a bit annoying when a company would announce a product, then we all wait in limbo and hope they actually hit their release date. I feel this way about all products, companies.

I don’t think there’s ever any real planning around future product releases. Someone is always going to pull up the short straw and get bit in some manner. It’s just a fact of life. People often act as if they’re being wronged by the company, or something, and demand compensation, or whatever, but it’s just. Sometimes life sucks, but it’s not any particular person’s fault.

This is kind of funny, but in an on point kind of way. I think it goes further than people realize too. Much like cars, we’re getting into much more sophisticated, and integrated systems. The further we go down the path like this, the harder it’ll be to do upgrades, mods, for people at home to effectively work on the machines. It’s a byproduct of the advancement of technology. Like everything, there’s a give and take a life. Ying and yang, and all of that. We can have advanced systems, but there is a point where it starts to take away from our own ability to mess with this stuff ourselves, as the system starts to expand beyond what one person can feasible handle.

To the point about shipping/returning. Haha. That’s one of the things I don’t always think people get. It is/would be a pain to return any of these printers. Bambu needs local service centers, badly. DJI, Apple, they have compact products that are easy to ship around and vast service networks.

These points contradict. Apple is like… Apple and upgrades is like… It’s like me and my ex. These things don’t coexist. :rofl:

Believe me. I’ve been on the short end of the stick plenty of times, and It sucks, it’s annoying. While I have certain advantages within Bambu’s products, I certainly don’t have that everywhere. I remember in particular a laptop I purchased. Well reviewed, and I loved the thing. It was awesome. Until it wasn’t. It had some sort of defect, and then covid hit, and I just struggled to get it fixed. I ended up throwing the thing out. I wanted to be mad, but I understood too that I just got the short end of the stick, I lost that day. I was the one that got the lemon. It’s just… life. And life, life isn’t always fair, it isn’t always happy, but just because life sucks, that doesn’t mean it’s any one particular person, or company’s, fault.

I personally don’t like playing these games, feeling like I always gotta have the latest. The fear of missing out. The grass isn’t greener… it’s just… different.

The P2S by all accounts is an amazing printer. It wrecked the value proposition of the X1C. It was such an upgrade, that it brought into question the X line as a whole. So it does get me a bit when people act so… like they got the bad deal.

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