Im not entirely of that opinion, i thought as much initially from what i had seen, but that was judging from the dimension of the ground cable, but the two power cables seems to be of a smaller dimension still, which, whilst it might be fine for such a short stretch, they offer less mechanical integrity, also pretty thin sheathe on the insulation on them.
If I compare this to what passes for cabling and insulation on my Ender or Anycubics its much better.
My Mega S just had cables in a very poor quality bit of plastic braiding that didnāt even reach from one end to the other, my Ender 3 wasnāt much better. Both suffered from an electrical failure during their short lives.
Regarding to an actual YouTube video we the A1 shouldnāt be used anymore:
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My Anycubic Mega S is still running after 3 years. It has been advised to put the heat bed cable inside a cable chain to make sure it wouldnāt short. But I agree that those insulation layers werenāt of the best quality also, but the wires them selfās are pretty solid.
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Started the dispute process with my credit card this morning. Told me send them screenshots, keep making payments and they got me. Weāll see how it plays out.
Video was pulled because its wrong.
Dispute for what? They will give you a refund or replace the printer, there is nothing to dispute.
Mine was fine until it fried its Z axis steppers for some reason. It was a workhorse, and with mods pretty reliable, but top quality it was not.
I donāt think we know what they will do yet. They said those were options but now they are working on a plan apparently.
My ticket reply was the standard apology letter. I was not offered a refund or replacement like i have seen many say they have received, just a please be patient. I am more than willing to be patient but my fear is the wait will be months without my printer. Hope they produce a fix and have replacement parts very soon.
I am hating the waiting gameā¦ I am upgrading no matter what (since my A1 was returned already to Microcenter. So any guesses as to what the discount will be for upgrading to p1s or x1? my guess is 5%
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If you were already able to return it you might not get any discount at all.
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And yeah the waiting game sucks. I ordered 4 rolls of filament Saturday before this all started. Just got them delivered today. Nothing like getting a bunch of filament and not being able to use it.
BL support told me to return it to the reseller and i asked in follow ups response for a discount on an upgrade thru themā¦ but right you never know how they are going to play this outā¦ I am not optimistic since the comp for replacing the heat bed vs an exchange was a 20.00 roll of pla
Iām late to this conversation since I just learned about this recall only a few hours ago. I never received an email from Bambu nor any notification via the app or Bambu studio.
Iām wondering if itās because I purchased the A1 combo at micro center last Thursday. Iām not at my shop right now to inspect the cable so Iām not sure if it shows any signs of stress or not. But Iām concerned itās going to likely be an issue, we donāt know if it was a bad batch, if they all are that way and it will happen eventually we only know they made a statement and that there have been issues with customers and from reading the post they verified the issue and did take accountability of underthinking strain relief. From a Chinese company thatās about as good as youāre going to get.
I also want to make a brief statement about Bambus support response time, in my experience itās far better than creality. I still have a support issue thatās unanswered from them from just over 4 months ago. Sure Bambu could be better, and I know itās frustrating for customers especially if itās your only printer, you just bought it, you really need it, or a combination of those any any other number of possibilities.
From what I can see there are 3 issues that they need to address immediately, cable strain out of the back of the machine, quality of the actual wires and insulation, and packaging. And to all the responses I just read about ācheap Chinese wiresā maybe look at the products in your home, available in the stores, and at your place of business, they mostly are likely manufactured in China especially if you are from the US.
Iām also concerned about the backlash from seemingly happy x and p series owners bashing the company as horrible over the a series. I get it, we want a bigger printer in the core xy series printers. But the A series makes a lot of sense for Bambu as a growing company. Go price a prusa, while they are reliable tanks they are dreadfully full of old ideas and hardware and are seriously over priced.
Itās a real bummer, I bought the A1 because it was a cheap option for multicolor printing that didnāt tie up any of my X1ās or P series printers that I typically use for asa or abs. This is after swearing off bedslingers too soā¦ā¦ I guess Iām going to eat some crow for all the negative things Iāve said about bed slingers. Iām really hoping they offer to replace all the cables. To me it seems like a mistake eating to happen and it seems obvious to me that itās a design flaw/defect. The worst part of adopting new tech is you wind up being the guinea pig.
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I love that others also concluded a discount should be given. Personally I think the discount should be 20% for the x1c and 10% for the p1s. It sounds like a lot, but the 20% drops the price from $1,500 to $1,200 and the other from $1k to $900. This makes it where the company makes far more money than people sticking with the A1, it gives them time to fix things, and it makes us happy and give them great press which drives even more sells to them
You are living in a dream world.
Think you have it all figured out? Ya thatās not now the real world works. Donāt get your expectations too high because you will be disappointed.
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Well as someone who does deal with international business and e-commerce currently. Yes.
In fact 20% or even 40% discount were given regularly. It made the illusion that we were breaking our necks for whomever to get a deal done, and to keep on good grace with everyone.
How much mark up do you think these machines have? If I had to guess, 70% to 80% of the price is mark up.
But maybe youāre right that itās wishful thinking. Iām not on their end and donāt see their books. Maybe Iām extremely far off and they are on razor thin margins. But I doubt it.
10% isnt really that big of a discount at all. Wasnāt the P1S 15% off for black friday? Donāt think its a big stretch to say let us upgrade at the lowest price youāve previously sold the machine.
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Great, Iāll put in an offer now for an A1, cancel it due to it being faulty and then claim my discount on a new X1C which I wanted in the first place 
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