Prints Fail to Start using latest Bambu Studio Update

Bambu Lab Software
1

I installed the latest Bambu Studio update (1.4.2.13) last night and have been having problems sending prints to my X1 Carbon printer ever since.

I click the “Print plate” button, it switches to the Device tab, but the printer appears to just stay Idle.

So, then I try to send the print again, and Bambu Studio complains: “Printing jobs are not allowed to be sent while printing.[0500 4004]”.

I went to check the printer, it still wasn’t printing, so I tried yet again to send the file to the printer. Nothing happened. Turned the printer off / on, sent again, nothing happened.

Then 10-15 minutes later and got more of these print job not allowed messages, and the printer had finally started printing the job I sent.

Today, sent my 1st print of the day, didn’t start printing, stayed Idle, just like above.

When I check the SD Card on the Printer I see the files I sent… the printer just doesn’t start printing.

Thinking about downgrading, since I never had any issues sending prints previously.

1 Like
2

im having the exact same problem, i thought it was just me. It happened last night with the jobs being sent after i started a job with the SD card instead. Today it worked fine and then this evening started playing up again.

3

Bambu Cloud is down this evening (it was the same yesterday), hence no prints are working anymore.
There was already an existing topic : Is Bambu Cloud down again ?!

4

Ok. Thanks for the info.

I didn’t associate the Cloud being down with my problem initially… since it occurred immediately upon upgrading my Bambu Studio installation last night.

1 Like
5

And it is still down.

6

So is it that the cloud is down, or is the problem the software version?

1 Like
7

And can you print from a SD card when the cloud is down? (I don’t have a card to try it).

8

For me, the printing file made it onto the printer’s internal sd card somehow… not sure if it was my internal network or the cloud… the print just never started.

I was able to walk up to the printer and start the print manually from the touchscreen.

9

My file showed up, but the file was not complete so couldn’t start it manually. Had to put it onto a SD card to get it working.

10

yes, you can - you will have to transfer file to SD card manually