Has anybody received a label for the return shipment yet?
I understand they have to deal with a great amount of inquiries, but cant this be an automatic process to send a label to all customers who decided to return their A1? Yes they had no time to prepare such a process but we are in 2024.
I dont like the fact I have to wait a few weeks till I get the refund and the voucher to buy a new Bambu printer. Why cant they send at least the voucher NOW?
Totally agree, its not as though they are issuing a cash incentive that you could potentially then go off and buy any product from another manufacturer.
I haven’t. Was really hoping this would be quicker so I could get back to printing.
Should we reset our printers before shipping back?
I would definitely get the P1s. Im new to this game but i can tell you that I have been only using it for about 3 months now and it has 457 hours of print time on it. And have had no issues other than self inflected ones.
I have that same mouse pad. 
Going to keep the A1 and self-replace the bed but likely will get a P1S to be able to keep printing and to open up options for other materials.
My ticket for option 1 was created last Sunday, yet I’m still awaiting communication from Bambu Lab regarding the next steps, such as shipping instructions and timing. Has anyone else who chose option 1 received any response from Bambu or completed the printer return process?
I submitted on Sunday as well and just got my shipping label couple mins ago. They added this link for packaging it: A1 Packing Guide | Bambu Lab Wiki
the a1’s not a bad printer if you got the space and mind for it. it’s like a child, you have to take care of it for it to work better, but eventually, it will die. (that was a bit sad, I know) but still, you gotta give it time. also you get more money for a wider variety of things if you just fix it. it’s 5 bolts people. 5, stop being lazy and do something that requires half a brain.
I opted to keep and wait for the $120 voucher. But I think it’s a risky move on BL’s part. I watched the video on changing the heat bed, and that PSU is really open. If someone sticks a screwdriver accidentally in there, the person and BL are going to have a bad time
So you watched a youtube video and he was working on it with the printer powered up. 
Same can be said about any of your electrical sockets or your home breaker panel. There is good reason to respect electricity but no reason to fear it.
Except this isn’t a power socket we’re talking about, where most people are taught not to screw around with. How many people are familiar with capacitors, connectors and bare PCBs? Especially given BL’s target customer demographic who are people who just want to print instead of messing with a printer. And there’s liability here as well, where you’re giving customers a sanctioned option to perform their own repairs. It has nothing to do with whether you respect electricity or nor
There is zero danger if the printer is unplugged. It’s as simple as that. Nobody is asking people to work on a live printer. There isn’t any power stored on the AC side of the power supply. You can pull the plug out of the wall and immediately touch the prongs.
The assembly is not dangerous (although it can be for some). Unplug, replace, plug it back in. What could go wrong?
Just a few samples:
It seems straightforward, and indeed it is, but there are many potential pitfalls.
Someone who says that this is a completely harmless thing, right, also assumes responsibility if someone, encouraged by their statement, goes ahead, makes any mistakes during assembly, and as a result, an accident occurs later on, correct?
To clarify, that is not what I was speaking too. I was correcting a false statement that implied that you can get an electrical shock from a printer that is not plugged in. I made no mention to anything pertaining to the bed replacement.
The scenarios you purposed are a far stretch and could in theory happen to any electrical appliance… but this one is a bit too far. The printer is not made of dynamite the last time I checked. That said I do get your point about the liability.
Extreme printer repair! Who’s benchy will print first? Who will be carried out a charred corpse? Find out as we challenge 8 contestants to repair their printers while they’re on and printing!
How long wil the respons for option 1 take?
Maybe there is someone near you that would be interesting in learning about 3d printing and could help you with the physical part of putting it together.
I am afraid long. I am waiting already 3 days since i chose option 1 to get the return label.
