Any person, private or business (They have business and private customer service - with business customer service you have immediate callbacks and much more. For private use you then have email or some waiting time on the phone).
They currently sell 6.3 million different products in Switzerland and the second largest sales company where I often buy also offers phenomenal service. Ordered by 6pm - on your doorstep tomorrow. Any problem picked up immediately and returned to the manufacturer…
You can also buy an X1E ther (more than 10 in stock) or X1C but the markups for the brand Bambulab are at a level that you should think twice about. Well, they’ll know what they’re doing. It is there day-to-day business is dealing with manufacturers and I don’t have to question that.