Just lately I’m getting quite a lot of reviews complaining the print wont stick to the bed. I always test my prints before uploading and they all stick fine. Is anyone else started getting reviews like this or is it just me? And can nothing be done about it as its ruining my ratings but i don’t feel its my job to go round all these peoples houses and clean their print beds.
4 Likes
I would likely redirect them to a proper BL Wiki that might help them.
Other than that, I would not change anything.
3 Likes
This. Just give them the BambuLab wiki page for the relevant hotbed.
Also, did the user use a freshly cleaned hotbed? Glue if they use the cool plate?
Another thing to consider is if the user has changed the profile in any way, such as they tried printing on the Textured Plate instead of the Cool Plate used in the profile. Changing the profile is their fault; and they shouldn’t give bad ratings for their own mistakes.
I believe MakerWorld mentioned in another topic that you should be able to flag these sorts of reviews for removal/rewrite if the user admits they changed the profile in any way. Low Ratings without description - #24 by Tanklet
Hello everyone,
In my opinion, the rating system of the print profiles has a huge disadvantage: people can simply award stars without having to write a comment. Personally, I would very much appreciate it if you could simply have a survey or text as required for ratings below 4 stars. There are always people who give you one or two stars, but if you ask why, you don’t get an answer.
I think it is in the interest of every designer to be able to improve their designs. However, this is only possible if you get feedback.
Without text or something similar, such ratings simply lower the general rating of a print profile, which is often not fair to the designer - it sometimes seems arbitrary.
Surveying options:
- Problems with the design (e.g. difficult to print)
- Print not good
- Print does not stick ==> You are sent to BL Wiki.
- …
There’s a whole thread dedicated to it.
This is a nice tool
Yes, thanks for the hint, of course I did not know that there is a search function 
I just wanted to support the author of this thread in his opinion…
I’ve tried many times too point them in the right direction but tend to just get ignored and stuck with the 1 star review.
Start adding 10mm brims to every profile you upload 
I have seriously had the same user complain on one articulated profile of mine that it didn’t stick…then on another profile of mine they complained about removing the brim.
It’s an interesting transition from DIY/Enthusiast → general audience. I think most of us experienced 3d printers would never blame a model for not sticking, we would blame our plate, our bed, our z-axis settings, our print settings, our orientation, etc. etc. Now that we see a more casual userbase we’re starting to see users that don’t understand these nuances, and simply rate 1 star because PRINT NO STICK 
without even second guessing the fact that there are more fingerprints on their build plate than a crimescene.
I’m torn honestly. Sometimes it’s frustrating, other times I know I’ve been there early in my journey where I can’t get things to work and I don’t know what I don’t know yet.
6 Likes
Its not just needing to clean a build plate there is a firmware issue with a lot of the printers and unfortunately people will not realize that and think it is the printer profile and since there has been nothing from Bambu about this issue I’m sure it will affect Makersworld which would be another reason this should have been addressed already.
2 Likes
Some official information from Bambu would be appreciated so people know what is up. I am a first-time owner of a 3d printer. I did use printers at all sorts of hackerspaces in the past, but they were just cool plates with a slap of glue on top. Now having a1 with hotbed, I would have never expected the adhesion issues would be so severe, took me 2 days to realize what is wrong and that I literally have to clean the bed while acting like in class 4 biohazard lab, making sure I wont even look at it in a greasy way.
1 Like
The plates can differ wildly, my p1p plate needs cleaning thoroughly every print but my p1s plate i cant remember the last time i cleaned it.
99% of the time for me, issues with bed adhesion, or impacted print quality, stem from users using the textured pei plate instead of the cool plate that is used in the print profile.
They don’t seem to understand that the temperature difference will affect print adhesion and quality, but because they want a fancy bottom texture it suddenly is my print profile’s issue when they’re the ones who changed said profile.
In future MakerWorld releases, it’d be nice if users are unable to leave reviews if they change the print profile; ratings right now are for the profile, not the model/design, so a user can butcher the profile however they want and then mess up their print, and blame the designer/profile uploader for it.
Yes, we can report these and get them removed if we’re lucky, but it would be better to stop it right at the source.
1 Like
And if they use the handy app or even the slicer and change to the textured plate it changes the temp setting was using the textured plate without a single issue and ive printed a lot of almost full plate lightboxes untill the last firmware update.
As someone completely new to 3D printing and one who believes that the BL X1C product is the best available, I fully expected that any design promoted on MakerWorld would work on my machine without any interaction from me.
Experience tells me that this simply isn’t the case and it is rare that any print will work the first time. It’s not just plate adhesion either. I find myself having to reduce the number of items on the plate (warning when slicing). I’m learning as I go along, and to be fair all these ‘problems’ have helped me: I now know to add ‘brim’ to most files and that upping the plate temperature can help as well, as does slowing the machine down sometimes.
I do wonder, at times, if the ‘designer’ has printed the files presented on the BL machine promoted using the files presented to us.
More recently, I had a review rejected because it was deemed entirely my fault that it failed… OK, I did offer that it might just be that I had failed to prepare properly. But even at a basic level, cleaning the plate before every print doesn’t always work. The message here was that we can only offer 4 or 5 * reviews - the file presented is always ‘correct’.
It would be helpful if some thought was given by those who promote their designs on MakerWorld to perhaps educate us new users and help us become better. I accept that there are environmental differences in where we operate and from that the need to care for the filaments. Yes, I have invested in a dehumidifier along with containers for my filaments.
I’m now hooked on 3D printing I guess, but I’m not sure that all the files downloaded from the site are as good as advertised.
Is that a fair comment?
2 Likes
Yeah i will get right on teaching everyone that downloads my files how to print them. Would you like me to nip round and make sure your printers set up correctly too?
There is plenty of bambu wiki pages and YouTube videos to help with all sorts of issues with your printer its not my job or anyone elses to teach you how to use it.
6 Likes
It’s good to hear a perspective from someone new to printing. It’s easy to forget how frustration it can be when prints fail with your first printer.
The Bambu ecosystem is IMO probably one of the easiest to get started in but it has a long way to go until it would be fully click and print. I don’t know if it will ever get to that point every model will be click and print. For this to happen Bambu would need much tighter control and this would really limit community innovation and contributions.
5 Likes
I checked some print profiles you have and lot of them have a first layer height of 0.16mm with a layer height of 0.2mm. (source: Porsche 911 GT3 RS Silhouette, Porsche 911 silhouette)
That is a big problem and that is partly why you have bad review about bed adhesion.
If your first layer height was 0.2mm, you would have better review, thinner first layer line result in more bed adhesion problems/bad first layer quality.
Before you accuse others, check your print profile, especially if many people complain about the SAME problem.
PS: Just because it works for you doesn’t mean it will work for others, especially with different printers.
1 Like
It works well enough for plenty of others too its not like one model is getting all the “wont stick” reviews it tends to be only one per model on different models that have plenty of other good reviews.
I use the thinner first layer because after testing a few i find it gives me a cleaner first layer, especially with the silhouettes as the first few never stuck so dropped the layer hight and not had a issue since and believe it or not i can only go off what works for me but i do test on both a p1s and a x1c so expect it to work for most.
Also i have never had issues with “wont stick” reviews until the last week or so, so i was just getting others opinions if they were getting the same.ma
Maybe try actually contributing and adding some models and see how annoying stupid reviews get before coming acting all high and mighty.
1 Like