They also never pulled the filament secured by tape from sale. There are no serial number lists to consult in advance to know ahead of time if a spool is taped. If they were going to actually address the issue, both of those would be key to helping customers deal with the issue.
I still use Bambu filament but I’m not in a production environment and can babysit my printer as in-use spools get low. It’s a huge convenience to use the RFID tagging but I also use Bambu RFID tags on other filament brands too if they print well with Bambu settings. There are holders or you can just slap them on a spool with tape.
It’s really a shame Bambu decided to not address this properly. It has to cost them sales.
LOL. Very true! The fact that it’s not visible at the beginning but only makes itself known, if it exists at all, at the very end makes mounting a spool of said filament analogous to Russian Roulette. Unless, of course, you have the time and the willingness to bring un-erring personal responsibility to the table, like the earlier poster above. If that works for somebody, then more power to them. It’s an admirable trait. It’s not that I’m incapable of doing it, but if it means I have to organize my schedule around checking the progress on a 3D print. I prefer the fire and forget approach to 3D printing, where I can delegate a task to a highly reliable machine that I’m confident will get the job done in a failsafe manner and thereby allow me to shift my focus to higher priority matters rather than babysitting a printer, which I’m willing to bet at least some economists would regard as a deadweight loss approximately similar to waiting in line.
You are talking about Chinese company afterall… It’s kinda feels like a mentality problem of being nice while small, then grow up and start CCP cosplay. I’ve seen it a bit too much to see a pattern there.
On the tape problem… it’s either bent in the hole in the spool that gets stuck, or taped in… The only reason why I even have BL filament, is those $40 coupons… Otherwise, I’d not use them. There are clearly a several suppliers for their filament, you can see that in a slight packaging difference. Especially with refill spools - some of them are so junky spooled, that they tangle a bit too much.
My latest ASA spool came with a new type of tape, but my PAHT-CF still uses the old, hazardous version.
Speaking of spool issues, I’ve had two spools that were likely dropped and then carelessly rewound. The winding was so poorly done that after just 2–3 full rotations, the filament would jam so badly in the AMS that it gave up trying. It was an easy fix by manually respooling, but the real question is: why should I have to do that at all?
Support never properly addressed the case—they only asked for a current video showing the jamming filament. That’s difficult to provide since I already fixed the issue myself. They also didn’t accept the original clip I submitted, likely because they know most users resolve such problems themselves. By requiring new footage, they make it nearly impossible to file a proper claim.
That said, these two spools are the only serious issues I’ve had out of a few hundred, aside from some that arrived absurdly wet. I even have one PLA spool that I simply can’t dry to a usable state—any further drying would probably ruin the filament entirely.
Had this happen with Bambu PLA Matte Grey last night. It had a bit of black cloth tape holding the end. Luckily the AMS stopped after complaining of a jam rather than drag the tape in!
This seems like a dumb thing to have. Auto refill wont work because of this.