My theory is they know they screwed themselves with this design and no matter what people are going to be waiting a quarter of a year to a half a year before everything is done about this problem.
I think because the amount of people open to jumping to the P1S or X1C, and the amount asking for this. I think they are going to end up giving some discount code to anyone who wants to jump to the other printers. Like a 20% for the X1C and 10% for the P1S (this keeping the price up, but making it where people think they are getting a deal.)
Itās just they are trying to figure out how much of a discount
Also if they will refund the gear you got for the A1
Support, legally under a recall they have to state the amount of units that failed catastrophically if asked and in some countries the documentation also
Wow arenāt we adult, this is a civil forum and yes I contacted them 3 days ago and fallowed up. This is simple stuff. Act civil and have a discussion what your doing is just childish
hatās off to your end goal here, to say Iām 14 or something and make fun of an age you made up? Hats off to you on this intellectual venture of yours.
But really what your goal in trying to besmirch me in an odd way but still Iām curious. Whatās to gain from it. Are you mad you didnāt have access to similar info? Or is it just a puff out your chest Iām alpha thing
Youāre making a bold claim, itās reasonable for people to doubt it and ask for proof.
It would be childish to take it at face value and not question it, itās also childish to get all defensive over a simple request.
Iām being childish? You didnāt request anything you just made derogatory comments at me and laughed. Think you should re evaluate your position lol
It was 16 confirmed as of 2 days ago thatās what I know, I wonāt show the message as it would dox me entirely Iām not stupid. Itās not a bold claim either stuff like this happens in very small numbers hardly ever itās it truly widespread. Again Iāve seen first hand the other side of this time and time again.
If you have any info or expertise please share I would love to get more info and learn. Just drop the childās name calling and stuff, itās just sad
Sorry, I agree with othersā¦ You canāt just drop claims in here like that without some proof. Nobody is attacking you - just seeking the facts. What does āconfirmedā mean? I am going speculate and say that there are MANY more who have the kinks in the cable (me being one of them) than this. So does āconfirmedā mean all of the above, or only cables that have melted/burned and failed? What does it mean?
There is definitely more the 16 people with damaged cable. Not to mention in order to confirm a case wouldnāt support actually have to make contact with someone. I know there are lots of us who never got a response to our ticket other then the automated ones.
It is nothing new the support is extremely slow and one of the worse parts in the company. Like the team seems to be good, but they just donāt have enough people and it takes too long to get a reply. They honestly need to spread it out over multiple time zones and use AI for parts of the support to offload the basic stuff it can handle.
Do you have evidence to back up what you said? Like I care more about this part of your statement.
Can you show anything to back that up? If you do, thanks
Wow calm down, it means what I said, they had 16 cases they had back at engineering. AGAIN THAT DOSE NOT MEAN THATS ALL, but itās not a huge number either maybe a thousand or so. And I can say what I want. Would you rather I lie and just shoot it out my ass that 2 billion were affected. No l just tell the facts. Now why donāt you actual contribute to the conversation instead of acting like a fake mod
