10 days ago (on a Friday), I received an email asking me to complete a survey. To tempt me to do so, a “free gift” was the promise. Get a free gift after you submit it. I completed the survey on the same Friday, yet no free gift. I was asked to provide the email address I used to verify the fr…

Are you even the slightest surprised? Does Bambu Lab ever keep their promises—except when they can sneak in some dirty play behind the scenes? I even filled out that survey myself, but honestly never expected them to keep their word. Not after my experiences with them, anyway.

I am not surprised, which is why I am publicising it. Translucent PLA Filament At the same time, I am still waiting for one of the two “gift” PLA translucent filaments I was promised for their related forum post. It has been six weeks, and I am still missing one of them. Today they sent me a L…

It’s both sad and somewhat reassuring to know I’m not the only one who feels they are currently more focused on other things than their customers.

I found this post because I was wondering the exact same thing. Filled out the survey and have been waiting ever since in the hopes of some “free gift.” Nothing yet.

I am sorry, but I did not receive any message from you about this topic. I will ask the colleagues handling this topic for an update, but they will surely provide what was promised. They are probably waiting for the end date of the survey to then send it to everyone. Once I get a reply, I will upd…

For reference. [image] Print the Shape of Light – PLA Translucent Now Available Announcements Can you also explain why I was asked to fill in a CyberBrick survey on the promise of a gift and have not heard back about despite a promise to check my email and then provide th…

I would be interested to know also, as I did the survey within a couple days of receiving the email and was wondering when I’d finally hear something about the “free gift” whatever it may be…

I have received confirmation that all the participants that shared their email should receive the promised gift by the end of the week. Thank you for participating in the survey and sharing your feedback!

[image] SupportAssistant: am sorry, but I did not receive any message from you about this topic. Whilst I have not completed this survey myself I am not surprised at the Support Assistant’s response; ’ am sorry, but I did not receive any message from you about this topic’ this seems to be the…

Meanwhile I didn’t receive a survey email at all :sweat_smile: What was it about?

Was the free gift in the CyberBrick Suvery email a lie/scam?

MakerWorld CyberBrick

MalcTheOracle August 19, 2025, 4:45am 9

For reference.