Today I went to redeem a gift card and was greeted by a new message.
My points were deducted but the gift card is not issued yet. Instead, it says this:
“You have requested to redeem Gift Card for $40.” in the transaction history, and on the incomes tab I see this:
Now I have nothing to hide and no sketchy activity so I’m not concerned, but I’m wondering if this is now the new process for all gift card redemptions going forward? Was there any sort of communication about this change?
I was chatting with a friend who mentioned he experienced this.
He wasn’t provided any additional information and I haven’t seen anything publicising a change in the process.
It is unclear it is account based (something needs verification), territory based (only occurs in some countries) or a new policy working its way through.
Last week I redeemed 16 card in a single week despite the hard limit of 6998 points redeemable each week (I always push it) which should only have allowed 13 cards in the U.K. store. That wasn’t publicised either.
Just got that as well. Redeemed 3-4 gift cards, and then I got one. I used 33 exclusive points to redeem it, is that why? Anyone else redeem theirs with exclusive points?
I’m currently on my third review within 48 hours. For me, it seems to happen with about every 10th gift card, especially those involving exclusive points. It’s somewhat comforting to know that this happens to others as well—I was starting to worry if I had done something to get flagged by their system.
Same here. Still says ‘Under Review’. I’m close to being able to redeem another one and now I wonder if it’ll be the same “No you can’t do that, but here’s your gift card code anyway”
Ah by the way, besides the pop-up message while redeeming, it does not look like I have any system messages or other info on this. Seems different from the usual, periodic point-review.
I just tried to redeem points to get gift cards back to back. The first one went through, the second says it is under review and they’ll look at it in the next five days. I’ll let everyone know what happens.
Two days ago I was let out of prison, I thought forever at least for a while before I was yet again unjustly accused of a crime I didn’t commit.
Yet, it seems that happens after two days this time as I was thrown back into the points jail for the crime of redeeming a gift card.
12 days ago I got out, to be thrown back in after 60 minutes. Then after 5 days I was thrown back in for another 5 days, after just 6 hours, upon release again, I get two days of freedom before I am thrown back yet again.
This new system is annoying and capricious and treats the innocent as guilty and with disregard.