getting really tired telling people
“clean your plate”
“dry your filament”
but most of the time they reply things like
“my printer is in perfect condition , there’s something wrong with your design!!!”
while 99.99% people dont have any issues with print the model
Or just ignore the .01 percent?
kind of annoying seeing those review , lol
Banned? No. Used as a starting point for user to troubleshoot their issue? Yes. Please see my suggestion:
IMHO the only valid reason to select “bed adhesion issue” if the print profile deliberately disables automatic brims or changes settings that do have impact on bed adhesion.
yeah unfortunately @MakerWorld took sides with the reviewer when i tried to appeal the 1 star rating they gave because they didnt know how to clean their bed properly… wish @MakerWorld would support the designers more than the printers
most of the time they feel offended by " your print plate should be clean"
then the endless loop goes on and on
at least they should let user know bad adhesion has nothing to do with designer’s profile in most cases 
You know - it’s usually not what you say, but how you say it. For example:
Thank you for sharing your experience! I’m sorry to hear you had some bed adhesion issues with the print. While the design itself has printed successfully for many users, achieving good adhesion can sometimes depend on printer setup. If you haven’t already, I recommend checking that your print bed is clean and properly leveled, as residue or uneven surfaces can affect the first layer. You might find this official BambuLab troubleshooting guide helpful as well: Bambu Lab Textured PEI Plate Troubleshooting Guide | Bambu Lab Wiki. It offers some great tips for getting consistent results across all models.
I’d love to hear if this helps — happy printing, and thank you again for trying out my design!
Maybe this way they’d respond properly (and if not - report the rating). I actually feel like having user work on solving the issue with print profile author is the way to go for both parties. That however requires that user and print profile creator to cooperate.
I remember this one… 
.
thats the most perfect reply I’ve seen 
I’m a chef, the way we solving problem is having a 10" kitchen knife on hand before the fight 
Yes, but then we wouldn’t have unhinged hissy fits to entertain us here. 
The issue arises when users apply their own printer settings, as these may differ significantly from the designer’s configuration, potentially leading to various complications. I have done that a few times, and sometimes it works; other times, it does not.
lol, I found my self spending more time on reply " clean your print plate" “dry your filament” then designing model
the, newest one is “your setting wouldn’t work on K1C, how do I adjust it ?”
errr…I wish I have a K1C on hand so I can do the test
Ah, the age old threat of violence that makes discussion way more polite…
we don’t really have time to kill each other in a commercial kitchen , just yelling for 5 sec and have to get things back on track right away
When adjusting settings, it’s reasonable to ask for advice, but it’s unrealistic to expect that your custom settings will work seamlessly out of the box.
Recently, I purchased a Carbon Fiber Plate (actually two) from WhamBam without reading about the potential adhesion issues beforehand. My first attempt with PLA produced a functional model but with a poor-quality first layer. Switching to PETG HF resulted in complete chaos.
I decided to invest time and filament to determine what works best for my setup. My final settings deviated significantly from WhamBam’s recommended values (which makes me wonder if they fully tested their own plate), but now it works consistently every time. For reference, here’s a post detailing my approach: PSA: How to Use Wham Bam Carbon Fiber Plate for BBL.
That said, I understand some users prefer others to troubleshoot for them. However, in 3D printing, every machine is unique. No matter how skilled a designer or creator is, there will always be variables that require individual adjustments.
I popped parts off of my own design (prototype) because I forgot to add brim ears. By the 10th layer things were flying everywhere. You can have a design that requires supports, brims, or rafts to be successful. As a designer, it’s our responsibility to provide tested prints that have all the settings needed to be successful based on our experience. All that being said, 99.5% you know its them because you have 100’s of download and a 5 ish star rating plenty of satisfied people. I just ignore them.
just trying to be nice sometime, but not just here ,even in Facebook group, telling some people they need to clean their plate sounds very offensive to them
If the user selects bed adhesion issues, Bambu Handy or MakerWorld site should talk the user through genuinely identifying the actual issue.
Provide the help we designers have to keep repeating as the OP stated.
The user is not being helped by literally, not being helped. The designer is being failed because of misinformation being spread.