P2S Owners Deserve an Upgrade Path to the X2D

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63

Context is everything, context… when people here take the time to write detailed posts and the user replies with:

In that case, such a blunt but to-the-point statement by CarbonForge can certainly be justified. So always pay attention: Keep the context and the flow of the discussion in mind. You seem to have overlooked that?

Could you be confusing two users here as well? The original poster Mr_Filament and CodeCarter, who said: ‘I’m not reading all that’? Always check who the message is addressed to!

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64

People put more time and effort into choosing equipment that will be obsolete in 3 years than life decisions like am in the right job. Was speaking to someone the other day who was complaining about salary, I asked if they ever considered changing career to because it uses the same skills and pays more, and they were like “No, i have not considered a new career path, maybe I should”. He has, however, spent about 3 months trying to choose which warhammer models to buy.

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65

You thinking this is constructive feedback is also the reason why you’re blocked by the customer service chat service.

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66

Context is exactly the point here

I am not confusing the two things.

The comment I replied to was:

“GTFO, there was already a P2S available, you chose a much older model, you aren’t even close to having a reason to complain.”

That is not a reply about someone saying they will not read a long post.

That sentence is clearly about the buyer’s printer choice, the P1S purchase, the P2S being available, and whether the buyer had a reason to complain after the X2D release.

The wording matters

If the point was only “you did not read the post”, then the reply would have been about that.

But it was not.

It was about:

  • the P2S already existing
  • the buyer choosing an older model
  • the buyer supposedly having no reason to complain

That is directly tied to the original purchase/upgrade-path discussion.

So no, I did not overlook the context

I responded to the actual content of CarbonForge’s message.

You are free to argue that the forum nesting makes the reply chain messy, but the wording itself is aimed at the P1S/X2D complaint.

Structured TL;DR, dangerously formatted again

CarbonForge’s wording was about the printer purchase.

My reply addressed that wording.

The “I’m not reading all that” comment is a different issue.

And yes, headings were used again.

I hope the forum survives.

67

Feel like I’m talking to ChatGPT

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68

Let’s keep the thread on topic

This thread is about whether P2S owners should have an upgrade path or trade-in option after the X2D release.

It is not about my unrelated customer service history.

Bringing that into the discussion does not answer the actual topic. It is just a personal detour.

The actual question

The question being discussed is very simple:

Would a free upgrade, trade-in, loyalty credit or similar upgrade path make sense for early P2S buyers who now feel that the X2D leapfrogged the P2S very quickly?

You can agree with that.

You can disagree with that.

You can argue that a free upgrade is unrealistic.

You can argue that a trade-in would be more reasonable.

All of that would be on topic.

What is not an argument

“You are blocked by customer service chat” is not an argument about the P2S.

It is not an argument about the X2D.

It is not an argument about upgrade paths.

It is not an argument about whether early adopters should get better customer-loyalty treatment.

It is just an attempt to move the discussion away from the actual subject.

My position

I am not saying Bambu Lab is legally required to offer anyone a free X2D.

I am saying that discussing an upgrade path, trade-in option or loyalty gesture is completely reasonable in a thread specifically about that topic.

If the best counterargument is an unrelated personal jab, then the actual argument against the upgrade-path idea is not exactly looking strong.

Structured TL;DR

Thread topic: P2S owners and possible X2D upgrade/trade-in path.

Your reply: unrelated personal jab.

Result: off topic.

Please try again, ideally with an argument about the actual subject.

Headings included for readability and emotional support.

69

Crazy how these people don’t realize how obvious it is lol.

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70

Save me from this hellscape that is LLMs

The amount of people that talk to each other through AI is just crazy. I remember back at my “corporate” job, my boss talking about using AI to write company emails and stuff. At some point I realized what even is communication when people just use AI to talk to each other? Have we completely forgot how to communicate to each other like actual humans?

I especially hated in the corporate world how messaging often had to be sanitized, forced through these filters, to be the cleanest most public friendly version it could be. Even when we talked to our clients directly. This AI LLM crap where people sit there and just respond via AI, is… it’s that same thing, gives me that same feeling. None of it feels genuine. You wanted to say something, but you completely bathed it in AI, and now it’s just another string of meaningless words.

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71

It’s funny how, after a week, everything suddenly fits together and makes sense. All it takes is patience, and things will become obvious. :joy:

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72

This is drifting off topic, but claiming that forum members can reliably detect LLM-written text with 100% accuracy is a pretty weak argument.

Suspicion is one thing. Acting like it is a flawless detection method is something else entirely.

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73

Totally agree!

I grew up on a farm in the midwest, literally out driving heavy machinery around by the time I could walk lol. You could imagine how much communicating one has to do when you are a child with responsibilities of an adult.

Nowadays kids graduate HS and can’t even carry on a conversation unless it’s through a screen. Wild times.

People already know if they want to talk to me they call me and hear my voice. I refuse to carry on a conversation by pounding thumbs on a screen haha.

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74

RetroSharky, do you have evidence for that accusation?

You are presenting a conclusion about why my Live Chat access was blocked, but unless you have seen the relevant support records, internal review notes, or the alleged conduct Bambu Lab refers to, that is not a factual argument. It is speculation.

Please stick to verifiable facts rather than turning this into a personal claim about another forum member.

75

Your post did more to send this thread off the rails than anything else

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76

Josh, that is not an argument about the topic. It is just meta-commentary about another member’s posting.

The thread was about whether P2S owners have a reasonable case for asking Bambu Lab for an upgrade or trade-in path after the X2D release. The relevant points are:

  • the P2S was positioned as the next P-series step
  • the X2D arrived with a much larger capability jump than many expected
  • dual nozzle, active chamber heating, stronger engineering-material support, and more advanced calibration/sensing put it in a different tier
  • early P2S buyers may reasonably feel they bought an in-between model

That is the discussion.

Saying “your post derailed the thread” while adding nothing about the P2S, X2D, timing, trade-in, or upgrade question only derails it further.

So let’s bring it back: do you think P2S owners have a fair argument for a free upgrade or no-cost trade-in to the X2D, or not?

77

Your post detailed the thread. Also, I like my X2D, but generally speaking I’d probably recommend the P2S to newer users.

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78

Josh, repeating that my post “derailed the thread” still does not make it an argument.

You have now at least addressed the actual topic by saying you like your X2D, but would generally recommend the P2S to newer users. That is a fair position, but it does not answer the point being raised here.

The issue is not whether the P2S is a bad printer. I have not claimed that. The issue is whether early P2S buyers were put in an awkward position when the X2D arrived shortly after with a much larger capability jump: dual nozzle, active chamber heating, stronger engineering-material support, and more advanced calibration/sensing.

So the actual question remains:

Do you think early P2S buyers have a reasonable case for asking Bambu Lab for an upgrade or trade-in path to the X2D, given the timing and the difference in capability?

That is the topic.

79

All your writing doesn’t make any sense; your AI seems to be having a meltdown right now, but I’ll just quote your AI post:

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80

RetroSharky, this is exactly the kind of off-topic personal commentary that derails the thread.

You made a claim about why my Live Chat access was blocked. I asked whether you had evidence for that claim. Instead of providing evidence, you shifted to comments about “AI” and posted a music video.

That does not address the topic, and it does not support your accusation.

The actual discussion is about the P2S, the X2D, the timing of the release, the difference in capability, and whether early P2S buyers have a reasonable case for an upgrade or trade-in path.

So let’s keep it there:

Do you have anything factual to add about the P2S/X2D issue, or are you only here to make personal remarks about other members?

81

They don’t have a reasonable case.

These are 2 completely different printer LINES.

The X series is NOT a P series.

If anything, at least someone with an X1 could make a claim.., albeit unreasonable IMO.

That’s like saying you can turn an A2L into an H2C as they have the same build volume and share the same plate.

It doesn’t matter that there are many similarities. At the end of the day they are different models entirely and classified as such.

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82

Another angle here is that a trade-in path would not necessarily mean that Bambu Lab has to physically upgrade a P2S into an X2D.

A trade-in program could create a second-hand/refurbished market for returned P2S units. Those machines could be inspected, repaired where needed, refurbished by Bambu Lab, and then resold to users who want reliable machines for print farms, schools, makerspaces, or lower-cost entry into the ecosystem.

That would also fit very well with the environmental message Bambu Lab often promotes. Instead of leaving early buyers feeling stuck, the machines would stay in productive use, waste would be reduced, and Bambu would still keep those customers inside its ecosystem.

So I agree that a literal hardware conversion may not be realistic. But a structured trade-in or refurbished resale program could be a much more realistic and constructive solution.