The bed on the X1 is also heated by AC. Depending on the country, this is 110 or 220 volts.
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The cable on the A1 Mini is the same, but its recessed slightly, so it cant get pinched like the A1 can. I think that makes it clear that the A1 cable isnât faulty in itself, it has to have been damaged by something.
Of course it does seem far too easy to damage, but now we know we can take precautions if we currently have an undamaged cable.
Time will tell with this one. I currently have a broken A1 combo thats only a month old. Im willing to bet that because of this self ignition issue with A1âs is the reason why my support tickets for my issue has gone unanswered for 11 days. Maybe I should check my bed cable.
I have to agree with Olias here.
How is it that an external AC cable doesnât have a strain relief?
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Both of those images especially the fb one look as if the have been deliberatley shorted by a small sharp metal object . even more credibilty to that theory would be it shorted the entire home rather than just a socket circuit breaker , A1 is sold out in uk store not removed and nothing official from bambu labs here or anywhere , but hey download and use the protector if it makes you feel better âŚ
No, itâs different. The cables of A1 and A1 Mini are designed for different voltages and currents, and the diameter is not identical.
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OK, but its the same construction. The reason there is no damage is because its recessed.
Partially true but not in my case. Mine has been delivered from an address in Germany, because I bought it from the EU website. And no matter whatever rules any company in the world makes, EU customers buying from the EU can return their product without having to justify within 2 weeks. Then you have a warranty of minimum 2 years where the seller has to repair, replace, or give you a full or partial refund if whatever you buy is broken. Otherwise, if someone doesnât do that, a chargeback at the bank is justified.
Mine is not broken and itâs also a bit rigid, so I guess something stronger can cause that, not by itself⌠like putting the printer on its back instead of a side as suggested, transportation or maybe even pushing the cables against a wall.
This bed might be high voltage but there is a fuse, from what Iâve seen in one of the disassembly videos (I think vector 3d or someone else on youtube). So if it shorts, the internal fuse will go out. So, just melted cables in the end, till the fuse goes out.
At least mine is fine and I donât have to deal with all of this, hopefully.
My ticket first said my cable looked fine but I got an update just a few hours ago saying theyâre offering either a bed replacement, printer replacement or a full refund. For the replacement options it said it would take 2-3 months for testing and manufacturing and I should not use my printer during this time. Crazy stuff! Going to go with the refund but kinda hoping they offer to replace it with a P1S or something.
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Same here, I was told to wait 2 to 3 month or get refund. Even more if you look in the store you cant by A1 right now.
It looks like they pulling all of them for revision and change of cable design.
Its a shame I really liked this unit, not sure if wait couple month to buy again when issue is fixed or go for P1S. I heard that A1 much quitter.
So what happens to the cable if it takes an impact, similar to what has caused the problem, after we install the strain relief? What protects it from a sharp bend at the end of the strain relief? Isnât it more a quality of cable/wire issue? Doesnât make sense to me.
I will get mine in 2 days, lets pray that during shipping it didnt get damaged. First print will be the protector. Just hate the feeling of this all happening after i finally decided to upgrade my printer after i used it for the last 5 years.
âProtectorâ is just a bandaid fix and wonât solve the issue. Itâs a typical Bambu lab fix.
This is really unsafe donât try and bandaid fix it. This is from. Cheap low quality wires. How did they get the price this low? You guess it by cutting corners.
Copper work hardens. So when you Ben it you are doing this. After a while it will break. Combine that with cheap coatings that crack and this is fire or fatality waiting to happen. Even with that fix it will happen. This is just bambu playing with peopleâs lifeâs giving people a false sense of security. Itâs not shipping thatâs the normal Scambu lab say anything to not have to deal with issues and blame it on someone else. Itâs from use.
If anyone is in the A2 Michigan area or the PTC GA area Iâll design and make a proper exit for the cable and put it in. One that has a slight angle so this is not an issue. For free and upload a guide and files for the fix to do it right and not the typical bambu hack job fix. I donât have an A1 or A1 mini and I wonât buy one since I donât support Bambuâs business practices. But if anyone wants it Iâll do it for free because there needs to be a real fix out there this is just crazy they are down playing this.
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Well we all understand that its very bad situation and maybe they could be faster acting and yet there is movement on thins. No more units sold and they recalling units from distributors and revising heat bed. Users like me are offered either wait for revised heat bed or get refund.
I has to be communicated better and to all A1 users.
I would not say that unit is low quality or cheap, I had fair share of printers that were cheap and low quality.
Probably was a flaw in design and hopefully we will se more action from them on this.
I am still waiting for an answer from support, but I already know what answer they will offer, they will send a bed or replace the printer with a minimum wait of 2-3 months or a full refund.
I am very happy with the A1 Combo printer, but it is very dangerous that the electricity is powered by a 230V bed.
I donât want to make a fool of myself, my opinion is that they will withdraw this dangerous product from the market or modify it to better conditions and more safety.
Thousands of people will have to wait and Bambu Lab offered a ridiculous offer, we donât want a refund, we want better compensation.
Since they said that they will test and similar, that it will take 2-3 months. So offer this solution, even if it is expensive (less losses, less problems) but the reputation will be better than worse with a 2-3 month wait. If they do not do better, the company will not have a good reputation.
If someone has:
A1 Combo - you offer P1S or big discount for upgrade X1 / X1 Carbon.
Basic A1 - you offer P1S or big discount for upgrade X1 / X1 Carbon.
I know they wonât offer this⌠They donât have anything else to offer within 1-2 weeks (Only another printers), customers are happy with A1 and we donât want a refund.
You may come up with an unrealistic solution, but there is no other alternative opinionâŚ
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Some states, e.g. UK, we shouldnât fix the cable ourselves because it is necessary to test the regulations in UK and other states, so if Bambu tells you to fix it yourself, I feel like there is a law that they are actually breaking. Because there is 230V.
Correct me if Iâm wrong.
I think 2-3 month because they need time to change design then test and resupply new heat bed.
A full refund is ridiculous? Thatâs pretty decent offer in my opinion.
And you are owed this because?
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I am not pleased that they did not mention in the article that we will have to wait 2-3 months. Yes, a refund is a great thing, but without any compensation.
Couldnât they have asked and made an offer if we wanted P1S/P1P or X1? That they would give a better discount than compensation. If you had 10x A1 Combo printers for your business. Would you be comfortable enough with a refund without any discount or compensation offered?
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