Can anyone from Bambu Lab explain why they do not give the discount on accessories before the order ships? I’ve just a a pointless conversation with support where they said they cannot edit the order I placed for their flagship 40W laser product to get the discount on accessories. In the 2 hours s…

Someone on Discord this morning claims they got a voucher for 40% off filaments and 20% off accessories. They put in a ticket. I guess (as usual) it’s all down to who you get on customer service. Some are helpful. Most are not…

I got what I assume to be a 20% code for filament and one for accessories. Perhaps it’s 40% though, I should check.

I received a refund on my accessories order. Definitely won’t push it, but with time to think, I bought additional accessories. Did not end up buying any filament, but if I had a code, I would end up shopping for some stuff. Before even ordering the printer, ordered a bunch of PLA and PETG from Ali…

How long did it take to get the email with the code? I’d like to use the code myself but they were out of stock of accessories by the time I canceled/reordered the printer…

Bambu Lab being short sighted with a release? Whooda thunk it? I wonder if the language barrier keeps them from actually reading the posts on this forum. What other reason would they have to ignore all of the complaints about customer service and recurring software bugs?

[image] Lexi: What other reason would they have to ignore all of the complaints about customer service and recurring software bugs? [image] Makerworld already has a bot problem I can’t blame them for not wanting to engage on the forum. There are a good number of people that only whine and …

Im one of the people they chose to not help with this. My final amount of accessories was $1,500. Probably why they said no. Would be nice to see consistancy. Or atleast seeing all the items added to the store at the same time, instead of them trickling in over the first 2 hours. We also wont be abl…

I can understand not wanting to “engage” on the forum. I understand they would end up being the brunt of many users’ dissatisfaction. But actually paying attention to the larger posts of how people feel about things like customer service and addressing software bugs. i.e. the P1x FW 1.7 bug where …

My point is, BL has such a huge chance for greatness and even after several years, they still can’t seem to get there by missing little things like when rolling out new products and discounts for their die hard users. It’s customer service 101.

I have tried to contact/answer them for 5 times. I was only asking for a discount of the PEI Sheet that dropped after my purchase and the non available high flow nozzles. After the first response was positive (“you will receive discount”) I was asking how they will manage it (“will I receive a vou…

Retroactive 20% discount on accessories

Bambu Lab H2 Series

JonRaymond March 28, 2025, 8:24pm 30