I get the same message, they said me we need to wait 2-3 months for the heatbed replacement or for a new A1.
Crua, you think we can still using our printers? Or we could lost our warraty for know that design fail?
Oh hold on did you just call me some idiot! That print file is not the fix they are shipping the fix Iâve said this 4 times, you crossed the line big time. Iâm done with you and your toxic behavior
Oh Lord, whatâs your problem dude?
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I canât answer the warranty question but for the other. Itâs a use at your own risk type of thing.
My setup is I have a smartthings outlet, and directly above the printer is a smart smoke detector. When the detector detects anything it cuts the power off from the printer and hopefully preventing more damage. I also have a fire extinguisher next to it.
This setup isnât because of this problem. Iâve had this setup for 6 or so years because we are basically talking about a part that gets to the same temp that can cause paper to self ignite. And if you have a a runaway temp then yaâŚ
Anyways, I am using it in between, but a lot less than otherwise. I am planning on if they let me swap this for a p1s or x1c then I will print a ton of things needed for it.
In short, itâs 100% at your risk. Iâm never going to say yes and take on the liability.
No I didnât call you anything. I was talking about someone on their internal team. It couldâve been some head that had half the info or again someone wanting to cut corners. Like without being apart of the team idk if they would known about this not being a permanent fix, they jumped the gun, or maybe a hostel work environment where people are afraid to speak up. Hell, it couldâve even be some freelance engineer that said thatâs all they needed.
No youâre the end user. You were going off of what they were saying. This isnât a layer 8 issue.
Well said. Heâs the perfect example why forums should initiate a Reddit-like downvote option. Not to mention poor grammar. I think there was even reference to the Hobbit in a prior msg! 
I love that movie as well as LOTR BTW! My fav movies of all time!
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you can print it yourself from here, A1 Heatbed Cable Protector by Bambu Lab - MakerWorld
I know and a couple of variants of that as well, but the thing is: BL them selfâs announced that they will ship a cable protector to A1 users and that piece of plastic is not the fix for an already sub par quality cable even if you donât have a âbulgeâ right now. The problem with this cable is not only at the base, as can be seen in quite a few photoâs on this forum, so you need at least a new cable with proper protection/guide and since not everyone is standing in line to dismantle half of their A1 to fix a warranty issue I think itâs going to be pretty busy at the âRMAâ officeâŚ
oh i agree, I am one of those with a crimped or bulged cable on a printer thatâs 32 days old⌠I did print the bandaid but sadly these printers are not able to heal themselves (yet)lol. I am guessing the cable protector is for anyone not showing a sign of damage, the replacement bed is for those with damage already who want to replace it themselves, and the replacement printer/refund is for those who canât/wonât.
I also received the canned email responses about âCease using itââŚ
Some of the users are tinkerers or engineers with degrees, and would not have an issue gutting it and replacing the wiring with proper gauge wire, heat-shrink tubing, and a cable drag link. However, others can be clueless to this or just donât /wonât touch it.
I think one thing you might be overlooking is even those who know how to do it. There is a risk of voiding your warranty by changing out the part. Like if you screw up in changing it.
Oh I agree, Bambu would need to mark accounts stating that those who choose to repair thier own machines with an approved part maintain their warranty. Mainly because it would be a logistical nightmare to create RMAâs, receive machines, repair them and then ship them back out. Unless of course its done in phases which would add to the end user dissatisfaction.
Another option for them would be to simply ship an entire lower end, that way the user is just swapping the X gantry the way we did when we received the printer. That would make for a much smaller box and a much simpler installation that everyone has already done.
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That âbase swapping thingâ would be a solution I could live with. No warranty issues, easy for all levels of users. The new base needs to carry a solid solution for the cable issue of course. Chances are that this option may be too expensive for BL. On the other end: replacing a load of full printer setups isnât exactly cheap eitherâŚ
On the logistic side of things: BL should ship out the new bases first, so we can use the packaging to return the defective oneâŚ
Ya thatâs the thing I didnât understand. Why not just swap the entire base. The user can have a choice of pending charge on their card until they get it. This letting you get the new base, swap, and send the old back to reverse the pending charge. or send it back and wait for them to send the new one.
Maybe it will cost the company more?
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Agreed, i think the base swapping would be the fastest way to get things right and including a return label is easy peasy. While at it, they should cut louvers in the panel over the Y stepper to allow better cooling.
I concur as well, swapping the base and using the same shipping package for the return with a return shipping label would be about as painless as I think they could possibly make it.
I thought I read somewhere they were still pondering the options, as I see it, there are no real good oneâs here if they are going to bite the bullet and replace the cable and heatbed, some people are not going to take the base apart no matter how clear the video and instructions are to replace the heatbed. So by far the simplest solution is replacing the whole base unit.
Considering the importance of the heatbed in quality printing, I am not sure I would want to take it all apart and hope I got it back together correctly for good prints.
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Bambu is being polite, yet if one looks at the pictures and reads between the lines, it appears as if the defective cables were damaged by end users - either by setting the machine an its back during assembly, resting its weight on the cable, or by pushing the unit back against the wall without allowing the cable sufficient room to move. Which explains why so few machines have had any such problems.
My A1 has been working perfectly and the cable in question is just fine.
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There is people who got it in shipment over the last few days due to slow shipping. The box looks 100% fine and no problems there. And out of the box there is damage.
There actually is a ton of evidence this was a design failure. In some cases it is the entire cable.
But at the end, no one really cares other than Bambu who is at fault and they only care due to PR, and not getting out of things. Part of the problem is even good cables it is too easy to damage them in the normal use. So this honestly will require a complete redesign in how the heatbed gets power. This will likely take some time.
Iâm not saying donât use what you have. Iâm saying this problem is far more deeper than what you make it out to be. If you just trust their word without diving deeper into it, then you wonât know. And I think that is somewhat the point of pulling a Hillary Clinton and blaming the world and never yourself for your failures. That the majority wonât look beyond this and wonât know how bad it really is.
There is a reason why they went from only damage cables shouldnât use your machine to telling everyone to stop using your machine.
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What ideology?
Iâm assuming youâre talking about âpulling a Hillary Clintonâ since that is the only thing I can figure why a uninformed person might say what you did. This is an actual term. She pointed at EVERYONE else but herself and even wrote a book blaming the world on why she lost. Because it was so public and she puled that stunt for a LONG time (I think she still does). That is where the term comes from.
These are facts. It isnât political or any other ideology.
And in many groups (marketing, PR, and even engineering) this term âpulling a Hillary Clintonâ is an actual term due to this. Basically, it is meant that you need to accept your own failures or when a situation like this happens and a company on the face of it is blaming everything but themselves at every point.
Like if it makes you mad, as long as youâre informed that is an actual term. I canât do anything more than that. Itâs a term just like âStreisand effectâ. To me, this is like the other week where some idiot told me not to say âDykeâ but to say diagonal pliers because it might offend someone. When in reality, dyke is just short for diagonal cutter and well defined for a good number of generations by now. I canât care about someoneâs ignorance being the reason why they get offended. And once they know the fact, I REALLY canât care about it because it says a lot more about the person than anything else.
Nothing better than getting a new set of dykes, if you know, you know 
Lol, yup now i need a new dyke to lay next to my other one in the toolboxâŚ
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