Likewise. What they playing at?
The last line of my ticket was the next update I will get is when they get tracking they will update me.
I have added to the same ticket asking them to explain their odd action.
Same here - both tickets with my warped beds were set to resolved. It seems it was an automated action.
Just put a ruler across my build plate and finally figured out why my models can spin like a top. Placed a support request for a resolution but after going through this god-awful long thread, it looks like Iāll have a long wait.
Was planning on buying two additional X1Cās but that is now on hold.
2 Likes
Yeah thatās tragic. I have two on hold as well, and by the look of things I am hoping for a Bambu competitor at this point
1 Like
Well, youāre in luck then I think. They have plenty of competitors at the moment.
1 Like
Curious, who are their direct competitors that have AMS-like capabilities?
2 Likes
Prusa has MMU2, which is not as user friendly as AMS, but can do 5 filaments instead of 4 and works quite well. Iāve got one, speaking from my experience.
But, to be honest, MK3 is hardly any competition to X1C when talking about print speed or quality, sadly.
1 Like
With a product like 3d Chameleon, I guess nearly anyone could be a competitor in that case.
1 Like
Just tried my first big print. My bed ist warped so badly that the first layer is failing on the left side, even with active bed leveling.
I can see the bed correction working, in the camera itās possible to see the bed moving up and down with head movement (not z-hop), but itās not enough to correct the bad bed.
Thatās terrible for a 1600ā¬ printerā¦
As I can see in this thread even if they send out a new bed itās not getting betterā¦ I hop someone is working on a tuning bed made out of casted aluminum.
3 Likes
Yup, already in the works. Have someone working on getting an alum bed made. Will be an interesting project, even if it doesnāt succeed.
I did receive the Goodplate and it was all broken (thanks USPS!). Contacted @Umuzoo to see what our options are.
2 Likes
Hi @Sayenah long time no see. 
Thatās really sad your GoodPlate was DOA. Some idiot at the USPS probably tried to fold it in half.
Pls keep us up to date. Cheers!
I must say at least for me the bed mesh leveling works way better on the X1C than the CRTouch on my ender 5, my ender 5 struggles to make a consistent 1st layer thickness even if the bed is maybe roughly a 3rd as warped as the bed on my X1C. Iām not sure if the bed probing on my ender 5 even does anything, I did once test by putting a block under the nozzle when it did the probing and it did print in the air at that spot so I guess it does something But not nearly as well as the X1C can adapt to a warped bed.
1 Like
Same story with mine. Unacceptable for the Price, also contacted customer support a good month ago. Since then waiting for the new improved heatbed. No shipping updates available when they will arrive in the EU Warehouse. So I guess we just need to keep waitingā¦
2 Likes
āNew improvedā ? Are they aware of the warped beds and said they get new, improved, flat ones ? Is it possible at this point to know you get a improved version of the heatbed and not just the same warped one again ?
1 Like
Looks like ABL is limited to correct 1 layer thickness. I canāt print parts wider than 200mm, first layer will fail on the corners and edges.
In the middle all is okay.
3 Likes
Yes, thatās what the support told me. A new improved Version. Weāll see how flat it will beā¦
gents, shout out to @Umuzoo for being so fantastic! My plate arrived broken and he offered to send me a replacement. What a stand up dude!
I am not joking for all of you suffering from warped beds, contact @Umuzoo for his glass plate. It is an excellent fix for this wretched banana bed problem!
Thatās pretty classy!
@Hauke totally agree with that, the bed leveling should do measurements on the borders of the bed. Did you open an issue on the Bambu Studio Github ?
1 Like
Has anyone here actually tried it? Just curious.
EDIT: I see @penneymick mentioned itās working as expected above.