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Hi so I just bought a Bambu lab P1S printer (with AMS attachment) and I tried to print something, but my filament wouldn’t stick to the bed and the nozzle just dragged it around the printer. Keep in mind this printer is brand new. What should I do.
Also, if anybody can get in touch with customer support, Bambu lab failed to send me my stock filament cartridge. I got the one with 4 stock filaments and they did not send the black filament. The black filament was missing from the box.
Okay, I was in the same boat but by reading many posts it increased my trust level so I can now post (I also replied to one post so that may have added to it). For those who are wondering and stumbled here, that seems to be the solution.
Thank you. I submitted a ticket. I hope I get a response soon, the current response is “We are experiencing a shortage of staff which will most likely result in additon al delays.” Oof
I wish you luck. That type of reply is about as frustrating as it gets with support from any company. And these days, it seems like every company uses that type of reply, as if it somehow makes it better
I just got an A1 and had a support problem. They responded in 12 hours. Now the solution was not listed, but at 0200 this morning I fixed it. I will post a summary shortly
Control panel > left menu > bottom choice > screens is displaying “Select a message to view help information for it”. Cannot figure out how to clear it. Have tried pressing everything, all around on the panel. Have tried warm and cold restarts, including unplugging. Have inspected everywhere in the App on my PC and phone.
