Rather frankly, itâs my choice if I want to share all of that information, and I shouldnât be forced to just to give a lower than 5 star review. I shouldnât be forced to engage in troubleshooting with a designer just because theyâre hurt that I gave them less than 5 stars. That information may not be as personal as my social security number, or whatever, but itâs still my choice to share, not yours. If Makerworld implemented the sort of changes you suggested, Iâd wildly protest.
See, because youâre making it hostile to post less than stellar reviews. Youâre signaling to the customer that if they want to say anything less than ideal that theyâre going to be judged, grilled on it, made to justify themselves. Itâs hostile. I shouldnât feel anxiety about posting a negative review; I should feel free to express my thoughts, even if theyâre negative, without worrying about the designer coming after me, or trying to force me into troubleshooting issues.
I donât want to have to give all of that information even if I give a 5 star review. I might share the printer model I used, but again, that should be my choice, not yours.
I may not be the sort of person to go around giving 2 star reviews because I didnât manage to clean my bed properly, but that still does not mean Iâm okay with what youâre trying to propose.
Iâve had these annoying experiences before. Not specifically on makerworld, but having been contacted and hassled about reviews I left. Have had sellers try to take reviews down that Iâve made because they didnât like what I had to say. You know, to have someone try to force me into a conversation to address the issues, when all I want to do is cut my losses and move on.
Makerworld already takes down reviews that are obviously user error. You can respond to reviews and ask them for more information or to clarify. They do not owe you a response, or any other information. It is their own prerogative if they want to engage you further, if they want to respond.